"I have just returned from another visit. Another great experience. I only have positive remarks.
I arrived at the hotel around 0100. After a long journey, I was welcomed to the hotel by Alien. She was very kind and within a few short minutes we had checked in and made our way to the room. We had a room (510) overlooking the street. No traffic noise.
Our room was great. A good size. Very comfortable beds, small fridge, great air conditioning. Great shower, shampoo and body wash provided.
Housekeeping serviced the room each day. Room was very clean.
Breakfast was wonderful. A vast selection of food - cereal, fruit, yoghurt, meat, cheese, rolls, sweet pastries, juices, teas/coffees. There was also a cooked option - eggs, bacon, sausage, mushrooms, beans, tortilla. Crepes were also available.
The hotel offers a Menu Del Dia - a three course lunch with a drink for 18.50€ (Monday to Friday) with a slightly higher charge on a Saturday. There is also a snack menu available each day.
We were given a voucher for a free drink. We also received a discount card for Cortes Ingles department store. This included a drink and free tapas.
Now to the excellent staff. Everyone was polite, friendly and very welcoming. Nothing was too much trouble for them. They all greeted you when you entered or left the hotel. The staff are a credit to the hotel and the Protur brand.
There is a gym, spa and swimming pool on the rooftop together with sun beds.
The hotel is in a good location. It is located to the Police Station. A taxi from the airport takes around 15/20 minutes. There is also a bus that stops near the hotel (A1) to the airport.
The Cathedral is around 15 minutes walk away and other historic sights. Great shopping.
There are supermarkets nearby - Mercadona, Eroski City and Opencor. There’s many restaurants and bars too.
I am looking forward to my next visit. Already in the planning.
Thank you very much everyone. Your kindness is greatly appreciated."