Hotel Palma Bellver Affiliated by Melia

"Arrived at this hotel paying over $300 per night and found out as we arrived they have no Bellmen. Like a Holiday Inn, grab a luggage cart, load your luggage and push it to your room. Asked if the hotel could upgrade us to a seaview room which they approved and charged us accordingly. Upon arrival at our room, pushing our cart we found no seaview. Just a horribly ugly city view room with one building painted in lots of horrible colors pretending it is artwork. Called back to the desk and after telling me it was a seaview advised they would find a new room they would call us back. We had to sit on the floor so as not to mess up the bed and waited and waited. Finally I walked back downstairs and the same lady looked at me without recognition. When I asked what the status was on the room she replied her colleague had already gone up with a new key. My husband was waiting in the room. Back up I went and found the staff with the key who then finally offered to help up with our luggage to the next room. No apologies from anyone. This hotel is a hotel used to people coming in to have a "fun" vacation stay and then depart. Staff at desk mostly unhelpful or not understanding what you are asking for. Although our seaview room view was nice that was the only redeemable thing about this hotel. Do not recommend. We stayed 3 nights."

"I honestly can’t fault this hotel! Rooms are dated but are clean, spacious, quiet and comfortable. We all slept really well. Breakfast choice was good, cooked ‘English’ breakfast items were inedible to me but I don’t need an English breakfast in Spain. Loved the other items and the cava. The pool is lovely. The view from the pool is exceptional. We didn’t eat dinner but the lunch items we tried were again faultless. The staff are very professional and hardworking. We had a great stay. Thank you."

"Positives: Great location Great view of marina from sea view room..and nice size balcony. Clean rooms and pool area Friendly staff Lovely breakfast and good selection. Long opening times for restaurant on an evening..open until 11pm. Free room safe Tea and coffee in room Negatives: Rooms need refreshing. Evening menu was very disappointing and not changed during our stay. No clear labels for choosing starters and mains..all jumbled together..quite a few people were confused by it. We ended up eating at local restaurants a few nights...lots of choice nearby. 30 min wait to check in, only 1 staff member on desk. No information in hotel room, not even a leaflet with a QR code..would have been nice to be reminded of times, facilities and things to see."