Fergus Club Mallorca Waterpark

"It was great I have a excellent time we stay there for 10 days and it was out standing it was great fun for the kids.also for some places you need to pay in the game room but it was completely free!!! Even i played in there!! Just there is a slide can't remember what it's called but my kid got hurt every time he went on it. But anyway he said he didn't care. Oh and the food here is quite repetitive and to bland . But over all it was excellent and great fun"

"The hotel is more like a village, with 2 sets of 12 blocks of rooms in a rectangle with 3 floors. There’s swimming pools in the middle of these blocks and the waterpark sandwiched between them. We got to our room on the 3rd floor at about 2:30am after a disastrous journey. Dropped into bed but couldn’t get to sleep because of a loud noise like a motorbike running at 1300rpm. I presume everybody in the block could hear it. After 10 minutes I phoned reception asking for a change but was told they can’t do it in the middle of the night. Went down first thing in the morning to be told we still couldn’t change that day, maybe tomorrow resulting in another near sleepless night. Managed to change rooms the next day to a ground floor room next to reception. Now we had to put up with the noise of people dragging suitcases at all times of the night. The room we ended up with was designed for an handicapped person which we didn’t mind as my wife does have mobility problems. This had a wet room for a bathroom but this had been converted by removing the shower tray and tiling the area, the rest of the bathroom was not contoured properly and the first shower we took flooded the bathroom and went into the main room. Future showers were taken with the water slowly falling out of the shower head. Another problem with the bathroom was it has an isolated sink, no unit to stand it in which meant there was very little room for toiletries, also no shelf in the shower area. The room was a reasonable size with a reasonable number of sockets. However, there were no drawers only open shelves. The hanging section of the wardrobe was on the bottom 1 metre, no good for long dresses. We were in this room for 8 days but the bedding was not changed in this time which is unusual. There was a frankly extortionate charge for the safe The hotel was kept extremely clean and the staff normally very helpful The pools had loads of sunbeds packed together like sardines and a reasonable number of umbrellas no need to reserve them as you have to do in a lot of hotels; The lifeguards opened the pools about 10:00am. The pool we used did not allow inflatables which is unusual. The ladders in the pool were too close to the side making it slightly awkward to get in and out, luckily at this pool there was a section where the pool floor was only 1 foot below the edge so we used this area. Food in the restaurant was usual buffet standard, frequently warm rather than hot but the soup was invariably hot. At breakfast the fried eggs were piled up and it was almost impossible to transfer them to your plate without bursting the yolk. Toasters were also pathetic; my wife had to put the bread through 3 times on the highest setting to get it lightly toasted but inevitably completely dry. Coffee was only available in the restaurants at breakfast. If you wanted coffee any other time it was available at the bars; These only opened late in the morning (10:30 or 11:00) so I took a glass of juice from the restaurant in the mornings. My wife ended up with gastroenteritus on our last day; don’t know what caused it.but it was probably some ill-prepared food. To say this was all inclusive is misleading, only one cocktail is available per day. Another point was that there was a sports bar but it was separate to the hotel and you had to pay for drinks. It was the only place to see the televised football matches I went in there but never bought a drink. All inclusive should mean all inclusive, check out Mexico if you want to see how it should be done. There was some reasonable entertainment staged including the kids disco, Acrobats, Karaoke, a couple of shows (Grease and Micheal Jackson) and a very good magician. There were few activities during the day to pass away the time, mainly exercise based. There were darts a couple of days and boules on one day but this was on a carpark not a proper sand pit. There were quite a few tennis tables around the site but I didn’t notice any competitions The gym had loads of way-out equipment but only 1 treadmill, 1 cycle and 2 cross trainers which are the main equipment used. There were no mats, no water supply or towels. Could do with the A/C being set a bit lower."

"Very clean hotel Friendly and helpful staff I loved the variety of food and didn't need to eat out . Lots of great pools . Would visit again"