"Cute hotel. Let's start with the positive things, a convenient location to the port which can be reached with a quick walk (I advise against the car because of parking) and the same goes for the center with shops etc. For the beaches, however, a car is essential, as everywhere.
The rooms were quite spacious with a nice terrace where you could hang out the laundry (even if I don't know why they didn't dry quickly)
upon arrival it seemed that the air conditioning and the refrigerator were not cooling enough, but you just have to wait a few hours and everything settles.
The bathroom equipped with shampoo/soap in a dispenser was spacious and clean, towels were changed every day.
THERE IS NO BIDET.
the sheets, on the other hand, I believe are changed mid-week.
The room was cleaned well, even if one day I left a shoe in the way by mistake and they cleaned around it.
THERE IS NO ELEVATOR, it is not a big problem for those who do not have mobility issues, but it is a big problem upon arrival if you have heavy suitcases.
(At least in one of the two buildings where we were, I don't know about the other)
We were lent a beach umbrella (very large and comfortable) upon arrival, but we rightly had to ask for it ourselves.
THEY DO NOT SPEAK ITALIAN, as in most of the island, I believe there is a strong presence of Germans, given that every menu in every establishment, restaurant, was written in SPANISH/ENGLISH/GERMAN.
and yet there are Italians there.
So you must at least know one of these three languages
THE KITCHEN: both breakfast and dinner are buffet-style with drink dispensers (including water). So you have to get one glass of water at a time.
the water is not very cold, but they have ice available nearby.
The dishes are good, not excellent since it's a buffet... especially the raw salads don't seem very fresh (even the hard-boiled eggs in the morning, I don't know how many days they stay there)
but all in all you eat well, there is a good variety and being a buffet you can take as much as you want.
I recommend the hotel also for its value for money, it is known that being in Cala Ratjada it is very far from Palma, the island is very large. And there isn't much nightlife around; I find it more comfortable for families or for those looking for tranquility.
At night you sleep really well.
They also have a very nice pool, with an attached bar where you can spend the after-dinner hours. I should point out that the pool is up to 150 cm for a few meters, then it becomes deep. Not suitable for those who do not know how to swim.
Parking is on the street, but at the end of August you could always find a spot, a very quiet street, almost deserted.
Finally, the staff is kind, quick to take away plates when needed, present without being intrusive."