BQ Cala Ratjada

"Unfortunately, my stay has been quite disappointing. I did not receive the room I originally booked, and considering the price I paid, the room was extremely small and very stuffy, as it was located directly opposite a garage. Noise has also been a major issue. It was not quiet at night, and from around 8:00 in the morning, I could hear the cleaning staff laughing and talking loudly. Even more uncomfortable was the fact that staff members entered my room while I was still inside, without properly checking whether the room was occupied. The receptionist told me the day before that I could change rooms in the morning. However, the next morning I was told that there was no room available and that I would have to wait. Apparently, my request to change rooms had not been communicated properly between the staff, and no room had been prepared. I am now waiting for another room, which is actually just one floor higher in the same building. As a result, I have no room available between 10:00 and 15:00. Overall, I am very disappointed with the communication, organization and service. Considering the price, I expected a much higher standard of comfort, privacy and customer service."

"We had positive experiences; the staff is very friendly and helpful if you have questions. There is a small gym; it was mostly empty so that you could retreat in the morning and exercise (our little highlight). You can walk to the beaches (approx. 15 min) or rent a bicycle nearby, which we also found nice."

"Room, cleaning, and staff top-notch. Breakfast more than sufficient; dinner, however, was an absolute disaster. Nice outdoor pool area with loungers and parasols. The only drawback is the location. It takes 15 minutes with short legs to get to the nearest beach."