Fergus Style La Cala Adults Only

"I was at the hotel with 2 friends from the 1st October for a week. The only good thing was the sea view from the sun terrace. Never ever have I been in a “4 star” hotel which was sooo badly managed. It was more like a 1 star hotel. My single room was so small, with only a bed, no desk or chair, and a small wardrobe. Unacceptable for the half board I paid. After complaining, I was offered a bigger room for an extra £30 per night. As well not acceptable. Finally I got a twin room without any additional payment. But here come the points which ruined our holiday : The first 2 nights a la card dinner were ok, but there was only ONE white wine, which we did not enjoy. Imagine no choice. The next 3 nights the kitchen was closed, and we had to walk to their sister hotel, where the buffet was just awful !!!! Back at our hotel, we tried the next afternoon to book a table for 7 pm, but were told we can only have one at 9pm. After a discussion, we got a table at our requested time, being told an additional table would be put in the dining room. Guess what…the dining room was completely empty except 2 taken tables On my departure day I was picked up at 7.45 in the morning. I was told that the dining room only opens at 7.30 and I could not enter. I just left my luggage at the reception, opened the door and had a coffee/toast. Never ever will I book any of the “live…” hotels. Please do not book this hotel !!!! Jutta Saykali and two friends"

"Beautiful location and friendly service, but clear shortcomings regarding rooms, quietness, and value for money at the Hotel Be Live Adults Only La Cala Boutique. We arrived as a couple for 2 nights at the Hotel Be Live Adults Only La Cala Boutique (cost: 428 € without breakfast, although we had to leave at 4:00 a.m. on the day of departure). Overall, we are unfortunately disappointed with the overall impression. The staff at the reception should be highlighted as particularly positive. The lady at check-in was extremely friendly and very accommodating. Initially, we were assigned a room with a sea view right next to the elevator. Since the hotel is quite noisy, this location was unacceptable for us. Upon request at the reception, the nice employee gave us a better room without any problems. Overall, the hotel has noticeably aged. The rooms are very small: With two suitcases, you have hardly any room to move, and we had to open our luggage on the bed to pack and unpack. The bathroom is also impractical and offers little privacy: There is only a frosted glass sliding door up to the shower. If you close this door, you look directly at the toilet from the shower. Furthermore, there is no towel rack at the sink itself—it is located in the toilet area instead. An important point of criticism is the noise disturbance and the disrupted sleep. The balcony door shields the ocean sounds well, but the entrance door (an older wooden door) does not insulate at all. You can hear every sound in the hallway, and every door closing in the corridor slams loudly. Furthermore, even though we had turned off our own air conditioning, a constant noise could be heard throughout the entire night—comparable to a running washing machine. It likely came from the air conditioning units in the neighboring rooms or those above. During the day the noise was not there, but at night it deprived us of sleep. The housekeeping service was also disappointing: Our room was not cleaned during the day. We left the hotel at 12:00 PM and hung the "Please clean" sign on the door. When we returned in the evening, the room was unchanged—no fresh towels, no clean cups, and no made bed. Whether this is generally considered unnecessary for a stay of only two nights is not clear to us. The additional costs for pool and beach towels are also worth mentioning negatively. For one towel, you pay a €5 fee as well as a €10 deposit, which you do get back at the end. Nevertheless: At this room rate and for a 4-star hotel, we consider only a deposit to be appropriate. Charging an additional rental fee seems more like the standard of a 2-star hotel to us – you might as well just buy a towel yourself outside and keep it. The location of the hotel is definitely a plus point. It is located directly on the beach and there are numerous restaurants and cafes on the main street that are easily reachable on foot. Since we had not booked breakfast, we were able to use the dining options in the immediate vicinity. Conclusion: For a price of €214 per night, we expect significantly more comfort, cleanliness, and above all, a quiet night. Despite the great location and the very friendly reception team, the price-performance ratio here is unfortunately not right. We would not book the Be Live Adults Only La Cala Boutique hotel again."

"This hotel is crap ignorant staff and very unhelpful"