Grupotel Mallorca Mar

"Really noisy hotel. Full of babies. Never seen so many prams. We had noise constantly from 5am like dragging furniture. Ruined our holiday. Exhausted. We complained to reception tui rep. They offered another room in the same block. We complained when we got home and tui did nothing . Saying they never had any other complaints . The noisiest hotel we ever been to. Paid over £6000 for family. Ruined with the noise"

"A great base for a family holiday, the hotel is really geared up for families with young children and there seemed to be plenty going on both during the day and in the evenings. We were a group of four adults and a one year old and had a good time but wouldn’t come back here as a couple. The complex was clean and well maintained as were the three pool areas. We had no trouble in getting sun loungers at any time of the day but probably not so easy during school holidays. It’s a large hotel with a number of separate accommodation blocks over two main areas which were divided by a very quiet public road. We stayed in a spacious one bedroom apartment in block 7 with a partial sea view. It was well equipped although could benefit from some TLC (broken drawers and cupboard in the kitchenette). There was a separate walk in shower as well as a bath with overhead shower. The restaurant had plenty of food choices but sadly not so great for gluten free options. It was possible to order GF pasta, pizza, fries and chocolate cake but I like to eat things that I wouldn’t normally have at home so found the food choices very limiting as they pretty much all included gluten (even the Paella 😞). The only safe options were the salad bar and meat cooked on the griddle. The snack bar didn’t cater at all for GF and our experience of The Taverna restaurant wasn’t great either due to a very near miss for someone in our group who has an allergy to dairy eating food with milk in because it wasn’t listed in the allergens on the menu. If you do have food allergies make sure that you speak with Pepa in the restaurant she will sort you out! The hotel itself is a short walk from the marina in Cala Bona where there are plenty of bars, restaurants and shops. Cala Millor is a bit more of a walk but there is also a regular free bus that runs from the hotel."

"We have just come home from a week here with our 2 young girls one 4 and one 12 months, we had a wonderful time there is so much for the little ones and the staff and entertainment at night is amazing my 4 year old has autism and loved the silent disco so much it made me emotional seeing her so comfortable we are gutted to be home! The only downside is the labelling of food i did try and speak to a few staff but there was a language barrier to struggled to get across about both my children's dairy allergy. One day sausages were labeled with with the day after the same ones were labbeled without. Also in the snack bar there was potatoes labeled no dairy but covered in cheese on top. We ended up buying safe foods from the supermarket and making up food in the room some evenings. Just because of the worry of miss labelled items. Other than this everything was great and is perfect for a family holiday x iv"