Hotel Condesa

"We are returning at the beginning of October from a stay at this hotel. We were 4 couples. Hotel facing a very beautiful fine sand beach and a magnificent sea. Room decent..clean..renovated . All-inclusive package very decent... Local alcohol...imported alcohol... Cocktail...no extra charges. Very varied restaurant where everyone finds something they like... Superb pool for children with snacks nearby.. Large, pleasant freshwater pool . Staff very friendly...always with a smile 😃. A hotel with many strong points but unfortunately also some very big negative points...too bad!! Overcrowded hotel... Reserving lounge chairs early in the morning... Lack of lounge chairs at the pool... You have to get up very early for a lounge chair at the pool with a sea view.. Large pool taken over by families with young children...who for some let them scream all day long... Yet a very beautiful pool for children is at their disposal. No way to be quiet for an afternoon on a lounge chair at the pool if you were lucky enough to get one.. Evening show average.. 11:30 PM bar closing... Restaurant at noon and in the evening very noisy... Not pleasant at all!! Here is my opinion.. Perhaps the hotel can make efforts to improve all these negative points...which require better organization. If so...I will gladly return..."

"The overall rating of the hotel was influenced by fundamental, unacceptable shortcomings: 1. Smoking is permitted everywhere in the public areas of the hotel, and the smell of nicotine drifts into the rooms. Because of the stench, you can practically sit nowhere—neither at the bar, nor inside the hotel, nor in front of the hotel. With the balcony door open, the rooms on the pool side are literally completely filled with smoke. One can aptly describe it as a SMOKING HOTEL. 2. The staff in the main restaurant is extremely arrogant, rude, and dismissive. There are too few seats. A third of the outdoor terrace was intentionally marked as "reserved," even though no one ever sat there until the end of operating hours—just so the service staff wouldn't have to do anything. 3. Catastrophic condition of the hotel bathroom. Daily stench from the drain."

"Wonderful hotel facing the spectacular Muro beach. Rooms with beautiful views, delicious food, and charming staff. Close to bus and taxi and with all services nearby. Its SKY BAR is STUNNING. Absolutely RECOMMENDED!!!"