Alcanada Golf Hotel

"The only nice person among the hotel staff was the lady helping at breakfast. The rest of the staff was simply a disaster, including the manager. Everything addressed to the reception and the manager was ignored. The maintenance man was extremely rude – he insulted one of the guests under his breath, calling him “puta” while pointing toward his balcony. The hotel had just reopened after the season on April 1st, and we were the first guests in the room after the winter. The temperature in the room was around 17°C, and the air conditioning didn’t work. During our entire stay, no one came to fix it, even though we were repeatedly promised that someone would. The kitchenette equipment was terrible – there was nothing to wash dishes with, no cutting board or kitchen knife, no kettle, no coffee machine, no bowls. There were only two wine glasses in an apartment for four people, and the same with regular glasses. There is no parking. It’s not easy to find a spot on the street, and I can’t imagine what it’s like during peak season. And this is supposed to be a 4-star hotel? It’s a complete disaster. Avoid it at all costs."

"Just returned from this gem of a hotel having stayed here with my adult daughter for some mum/daughter time . I loved everything about this hotel. The staff are amazing , helped with anything I asked about . The pool area is well looked after and very relaxing . The breakfast buffet was lovely lots of choice and delicious food . The room was one of the best I’ve ever stayed in anywhere . Clean , comfortable and spacious . I loved the roof terrace where my daughter and I would sit and read late into the evening with fantastic views . Only a short taxi ride if you want to go into Puerto Alcúdia where it’s much more lively . All in all a great stay thankyou to all the hotel staff ."

"we are now in this hotel .. booked a room that was supposed to be 25m2. very nice in the picture but we have a room in a corner that is not even 12m2 and where instead of a large bed as in the picture there is a 140 cm wide bed. This was reported to the reception but no service, nothing was done about it. too bad we often come to Mallorca but never again in this hotel. misleading information"