Zenit Conde de Orgaz

"I must leave a review because of the service from the staff, especially Miss Yordelis. She served us perfectly, always attentive to the table. Making sure everything was okay. Spot on with her recommendations, very professional and kind. She recommended the molten chocolate cake for dessert and the extra touch from the kitchen was noticeable. If I owned a hospitality business, I would want Yordelis on the team, without a doubt."

"The breakfast was a disaster, the price they charge you is not consistent with the product they have, the head waiter is charming and serves very well even when he is alone and with great politeness, charming, however his colleague seems like she just wants to go home and doesn't even make a coffee when you ask her three times, you ask her for a large glass like the one she gave me the day before and she tells me to get it myself, I look and there are no large glasses, you ask her again and she continues… At the front desk I ask for a complaint form and they don't give it to you, the manager simply tells you that she will talk to the girl, and what good does that do me?? In the end I pay for two breakfasts because my daughter and I go to the hotel across the street where they do serve us and we can have breakfast together, I have diabetes and I need to eat something quickly when I wake up and therefore I cannot stay and watch for half an hour while my daughter has breakfast without eating anything. But anyway, as I said, at the hotel across the street they treat you well, and they serve you what you ask for, the waiter is charming."

"It's not even up to board Loli, food or rooms"