Silken Puerta Madrid

"We got a regular room with a King sized bed. The room was comfortable with clean vinyl flooring. The bed sheets were comfortable. The A/C was working well. Had a good three nights of sleep. The bathroom is well appointed with two sinks. This was nice and was not expected. The front desk people were polite. One of them was helpful in providing us dining recommendations for Madrid. Breakfast was included in our rate. The buffet had sufficient variety with multiple versions of eggs: over easy, scrambled and hard boiled. I enjoyed the selection of prosciutto, ham, salamis, and breads. Two espresso machines are available for choices of shots, with milk, or cappucino. For transportation to the city center, the bus stop is a 4 min walk. Can take the bus all the way in, or get off midway to transfer to the subway. The lobby was nice with plenty of seating for lounging and waiting. The hotel didn’t provide tissues or complimentary water. I still had a good experience."

"the hotel is good but the rooms are poor, it should be renovated and should have more facilities, the breakfast is good with some fresh juices but not alot of halal items. the brunches and snacks were good during the coffee break in the meeting, and there is a bus station 200 Meters that you can use to go to the center of the ity"

"Completely over prized mediocre hotel. The rooms are old, spartanic and worn out. There is no complimentary water, coffee or tea. The bedding is very uncomfortable. Plus: the hotel staff is very friendly and the hotel is close to the airport . "