Novotel Madrid City Las Ventas

"This hotel is in a business area - we picked it due to good price and swimming pool . The swimming pool was nice but was closed for a full day. Also some of the beds are next to a very smelly drain/ The pool bar doesn’t open until 1. One of the male waiting staff was very rude - the others were lively however. The room was nice although didn’t smell so fresh - no balcony’s. Room cleaned daily. Food was nice in the hotel - drinks nice but expensive. Very easy for taxis and food deliveries. Couple of supermarkets within a 10 min walk. It would be useful for something else to do if the pool was closed - pool table, some board games etc. All in all a decent stay but would not return"

"II've been staying at this hotel for 3 nights. It's into an Ibis hotel, with shared facilities. The location isn't ideal for tourism, as it's far from the main attractions. But the worst part is the air conditioning system. It's almost 30 degrees Celsius during the day and there's no way to turn on the cold air conditioning because it's centralized and now only the heating is available. We have a baby in the room and we're suffering from the heat every night. The only alternative they gave us was: open the window! Unfortunately we have 3 more nights here sweting."

"This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much and received a wonderful service, specifically at the Bar a mocktail: Great taste and wonderfully presented. I got a very nice room with a great view. The staff was very kind and helpful when I was in need. There was also a swimming pool, but I was in the wrong time of the year there to make good use of it: March"