MH Apartments Central Madrid

"I travelled here with my family (10 month old, 4 yr old and wife) The reviews on TripAdvisor were good so we booked this place directly on MH’s website for 5 days (aug 24-29) Upon arrival we were greeted and given our keys right away. Apartment 46, 4th floor facing the side street. 2 bedroom 2 bath. Positives: 1. No issues with noise from the busy streets below. 2. Spacious. 3. Location is central, but not the nicest. So you can literally walk anywhere from here. You can also grab a taxi outside the apt in seconds. 4. Nespresso machine with free pods at arrival. If you opt in for cleaning, they replenish the pods, otherwise you can go downstairs and there are many coffee shops nearby. 5. Supermarket underneath the building 6. Responsive personnel 7. Washing machine (no dryer but hanging rack offered) 8. Good wifi speed Negatives: 1. At check in, the Apartament was not cleaned well, hair and dirt on the floor and in the bathrooms. It was bad enough so that the next day they cleaned our place free of charge. They don’t offer cleaning free of charge so we opted into paying for cleaning everyday (45€ per day) 2. Both bathroom sinks were clogged so we had to ask for them to be fixed. 3. The apt shows wear and tear. The baseboards and walls are damaged or patched up by amateur handyman. 4. The area doesn’t seem safe at night. This is central Madrid, so it’s busy and the crowd outside the apartment can be at times sketchy. 5. If you don’t opt in for daily cleaning and you have trash, you have to take it out and dump it in the nearby square. 6. At the time of this review there are constructions right in front of the entrance After the first night here, I really wanted to get my family out but they wouldn’t reimburse us for the remainder of the trip because they were willing to clean the apt once for free and would unclog our sinks. First impressions is everything, I shouldn’t have to deal with a dirty place and clogged sinks. I am not sure how this place has such a high rating. Maybe I expected too much after reading the reviews Bottom line, if cleanliness is a must for you and your family then don’t go here. We will not be returning here . If you’re not a neat freak and don’t care so much for cleanliness and aesthetics , then this place offers great value for the space provided."

"We stayed for 5 days. The room and its amenities were excellent. The location is great if you'd like to explore central Madrid with easy walking access to most of the must-sees. It's also got a good Madrid local vibe. BUT take note that the loading dock entry for the convenience store under the same building abuts this building. NOISILY the trucks servicing that entry arrive very late almost every at night when we were there (e.g. midnight to 4:30 am ish) in Calle del Conde de Romanones right below the building. The loading process with hand-operated fork lifts across the concrete footpath, which takes about 20+ minutes roughly, echoes through the building. We were in apartment 25 - second floor - in the corner. I think lower apartments located similarly to 25/26 (say .. 15/16? 25/36? .. not sure the numbering was consistent with our level) will most likely experience this grinding steel-wheel on concrete reverberation. In fairness, we are unsure if the road construction taking place currently in that Calle means the loading times have changed. Anyway, we liked the apartment, its quality and location - just NOT the late night/early morning cacophony courtesy of the convenience store."

"These apartments are in a great location, metro opposite, supermarket downstairs, short walk to Plaza Mayor and then to Sol. They are very roomy, and nice apartments, very clean, warm and super comfortable. We were a family of 4 adults travelling and it was such a great place to stay."