ICON Embassy

"Neglected terrace area, it is hard to believe that such an iconic hotel, located in a good area, has such a neglected terrace, I am a regular customer, and it is hard to believe that they have so many planters and all of them have all their plants dried out, they should either remove them or if they have them, keep them in good condition, it gives a deplorable appearance"

"This is an excellent option if you want to be in the Barrio de Salamanca/Serrano area of Madrid. The hotel facilities are nice but do not expect the type of facilities of a Hilton or Intercontinental. It is an old building that has been converted into a hotel and clearly this somewhat shows. But still is very nice and the location is 10/10. We have been here a couple of times and loved it. But this time they upgraded the breakfast so that it is still buffet but with many cooked to order options (mainly eggs but there are a few other things). Place is not cheap (in the vicinity of €300) but a very nice option."

"I stayed 5 nights there and had a marvellous experience! The whole staff were lovely, especially Miguel P and Noemí, who kindly helped me with printing and scanning some very important documents. The bedroom and bathroom were spacious, the bed was super comfortable, the wifi was fast and reliable, the breakfast was really delicious and full of different options! A couple of suggestions: it might be nice to have a shoe-polishing machine somewhere, especially for those travelling for work. and perhaps a few herbal tea options in the room would be great too. Thank you very much for the awesome stay."