Barcelo Imagine

"We stayed as part of a small group booked through Just Go. Clean room and comfortable bed. Excellent roomy shower, and powerful hairdryer (makes a change!). Very little wardrobe space with the safe taking up 1/2 the hanging space but managed. Found the gym (didn't see anyone else there) with some decent equipment, pleased with the exercise bike to help compensate the food. Buffet was varied but still a little repetitive . Good salads, and excellent pizza. Always different hot choices. We only ate lunch at the hotel a couple of times, which was disappointing as not a lot of choice. Small shop next to the hotel selling any essentials needed run by a delightful family. And a pharmacy an easy walk away. Forgot about mosquitoes so quickly paid them a visit. Staff are just lovely and nothing is too much trouble. Argie on reception is delightful and a real asset to the hotel. Evening Barman Elias makes the best cocktails. Mustn't forget Tim on entertainment. He is a ray of sunshine and delightful guy. The whole place has a very happy atmosphere and we had a brilliant holiday."

"What a shame this hotel in its heyday would have been beautiful but now tired and old. Not worth the star rating. Do not expect luxury as there is none only overworked staff . Poor reception awful food . No cutlery and spoons and tea spoons non-existent. No saucers and you are lucky if you get a wine glass and not a paper cup. Good awful food. Why sell a holiday like this with so much wrong with it. After an hour drive from airport and early hours of money you just need your room and then unpack in the morning. No such luck at this hotel even though our room should have been ready we were put into a room with out windows and felt like we were in prison with mouldy shower and no water. Reception unable to help until next day. So where was our room we booked . This did not just happen to us. Why not rate it lower and be honest. We fortunately found a little restaurant 2 min drive from hotel which served really good food. Also they sent free transport to pick you up and return you. “No Name” was the restaurant. Shame who ever manages hotel cannot bring it up to scratch. Please do not pay for 5 stars you will only just manage 3 stars which is my opinion. I wish loveholidays had experienced the hotel before selling it to customers. I have lost faith in loveholidays"

"Great stay at Minos hotel. Spacious room, nice bathroom, and great service. To my great surprise, I found champagne and cake in the room on my birthday! Incredibly well done! Very nice staff at the reception too. We felt valued. Good breakfast, clean and neat. Good location. Highly recommended!"