Relaxia Olivina

"We arrived at the hotel at 10am but had to wait till 1.30 for check in and advised to put luggage in a luggage room that isn’t much bigger than a hot press . We managed to put our luggage in but others had to leave theirs out in a corridor.. When we got our room we didn’t realise weren’t in the main body of the hotel. We had to walk 100/150 meters to our room & then haul our suitcases up a flight of stairs , luckily when we were on the second run s staff member was passing & brought the remainder up but at no stage were we hold u’d have to haul a 20kg suitcase up steps… If going request additional fan for ur room and bring a hairdryer as hairdryer in bathroom takes forever to dry ur hair. No fighting for sun beds which was great.. & staff all over friendly & helpful.. food is extremely poor lots of salads etc but hot food is limited to beef paella. ( u’ll struggle to find the beef) chicken today or pork the next or meatballs. Exception one evening was duck which was hot but what eat with it except chips or baby potatoes was the problem ..everyday a beef burger & pizza /pasta that cold & watery.. deserts awful apart from profiteroles one night. Again staff all lovely but needs a good lick of paint in a few rooms & balconies plus a new executive chef to overhaul the menu. Also lots of cats around which we didn’t mind but obviously not for everyone.. would only return if menu got complete overhaul & rooms balconies got a fresh lick of paint.. Also towels & extra keys incur a €10 cash deposit for each item which is refundable. So don’t forget bring some cash!!"

"Lovely week,staff v friendly and helpful Clean and tidy hotel, great atmosphere plenty of activities 3 pools to choose from Easy access to town"

"We have never been to this port of lanzarote but it was recommended by friends who have been here 4 times the hotel is very big and clean with friendly staff that are always helpful we stayed on the 2nd floor they only have 2 floors wile are friend stayed on the ground floor are room was slightly better with hard floor ground floor had carpet that was a bit worn but we were today they are updating starting upstairs tv was not a smart tv but we did not use it as we had tablets with us wifi was good food was very good with lots to choose from close to shops and bus roots if you wanted to go out of the area we took a bus to Playa Blanca only 40 mins for 5.40 euros"