H10 Lanzarote Princess

"What a wonderful experience H10 Princess was. I travelled with my son and 8 year old granddaughter. We stayed for a week at the end of July AI. The reception area was bright and welcoming the reception staff were friendly, the bedroom was a good size room 0080 we were on the ground floor with a nice patio and the beds were comfy, the cleaners came daily they didnt speak English but were pleasant. I only got a sun lounger one day of the 7 days we were there. I wasn't to bothered as I'm not one for lounging around the pool all day. If you are I suggest you get up early. I was happy to sit on a chair at the coffee shop which was nice. My granddaughter enjoyed the mini disco you will know all the hand movements to the songs by the end of your stay lol and I enjoyed the adult entertainment expecially the Kenya performance. The high light for me was the restaurant. Im not usually a big eater on holiday but I could not stop eating, the food was delicious. There was so much choice I was expecially impressed with the selection of different fish on offer. Yes sometimes the food was cold but there is a microwave you can use so that solves that issue. I have stayed in 5 star hotels before and can honestly say the food here was much better then theirs. I would like to thank Sergio for taking such good care of my grandaugher who has a nut allergy. He went above and beyond to keep her safe and fed. He made sure her meals were prepared separetly. She was able to request any meal she wanted and Sergio made sure she got it. His customer service is to be commended. When he wasn't there Maria was just as good, to be fair all his staff were good. I would like to thank the chef who prepared the wonderful meals which were good portions and the fruit was always nicely presented. This is a really good hotel which is situated in a great location. The beach is over the road and the Marina not to far away. It has good facilities, the hotel is always kept clean. The drinks are of good quality. Please ignore any negitive reviews go ahead and book you won't regret it. Kind regards Diane."

"We had booked a suite the room was in bad need of upgrade I complained we got a new room which was better , the food there isn’t great and we paid for all inclusive , we ate out eight out of ten nights the food wasn’t good , there were some cockroches in the diner one morning and evening which I just couldn’t bear thinking about near food , this holiday while all inclusive cost us fortune as we had to eat out . It was such a let down."

"Location was amazing. Less than 5 minute walk from the beach. The atmosphere was amazing for families even with older children. The rooms were spotless and more or less ready by arrival. It is 100% worth the value. The noise level was perfect. Just the night clubs at papayago are a little noisy but not horrendous. Service from reception staff is unbelievably outstanding."