"Our first time to Ibiza, but Portinatx proved to be a pure delight. A quieter coastal resort, with no hectic nightlife, it had the most amazing turquoise bays with clear water, wonderful views. This small north Ibiza town had plenty of nice-looking restaurants and bars, plus three supermarkets. The local Spanish visitors and residents, European tourists and kids provided an enjoyable vibe and added to the laidback atmosphere.
The Grupotel Portinatx is ADULTS only resort. We had booked a garden view double, as there was no sea view rooms available. However, we were delighted to be given a junior suite for our 10 nights stay. [If you don’t ask- you don’t get!] It was a much better room than we expected. Light and airy, the spacious suite came with kitchen facilities. The reception staff welcome was both warm and friendly, something that all the staff maintained throughout our stay. The whole team, from the room-maids to the bar and restaurant staff went out of their way to make your stay memorable. They succeeded.
The garden area with its pool, bar was a restful area with comfortable loungers. The pool had a lifeguard (who also exchanged guests beach towels) A good location for a quieter day. The second infinity pool was on the upper deck, overlooking the town and beach. You had a private guest only access to the sandy beach which fronts the hotel complex. At 24 euros per day the beach loungers and umbrellas were a tad pricey-but this had nothing to do with the hotel!
The breakfast and dinner buffet selection was excellent. At breakfast you could choose the pool deck or the dining room. Service was first class and the range of choices commendable, as was the cooking. There was no lunchtime meal but with the wide selection of fruits, cereals cold meats and cheeses plus freshly cooked breakfast dishes. You were not left hungry. We loved the variety and choice plus the evening dining area provided a lovely view of the beach.
The hotel, which is built on different levels, gives access to the beach via steps. However, the hotel does cater very well for those with mobility issues and ramps are provided giving alternative access to all its main areas.
It was a surprise to read of some negative Tripadvisor reviews as our experience was only positive. One comment centred on room safe and hotel pool/beach towel charges! There were no actual charges for these just a refundable deposit (providing you didn’t lose your towels!). Of note were the hard-working room maids. Ours happened to be Olga, whose work ethic was amazing. Our room was cleaned every day to the highest standard and her colleagues always had a polite word to say. One constructive comment would be the morning tea/coffee/milk machine. There were incredibly slow and only one was located in the pool side breakfast area. You could wait a while to get your morning brew! But on the other hand, the hotel provided coffee and pastries at 7 am for the early morning departers before normal breakfast was served at 8 am.
We would definitely recommend the Grupotel Beach Hotel. Located in the Portinatx, this small resort stretches along the coast and is blessed with no fewer than three lovely beaches. The hotel has all the facilities for those who don't wish to venture further. But the gorgeous surroundings are well worth exploring."
