Gran Htl Montesol Ibiza Curio Collect

"Rooftop: nice staff, but the bar is absolutely awful! Virgin mary is tomato juice! I asked if I could have the ingredients to adjust it, he gave me white vinegar as if I were begging him for charity! Avoid at all costs!!!!"

"I was not staying at the hotel but it was a regular daily stop for breakfast and for an afternoon coffee after shopping. Beautiful location. Attentive staff. Especially the Italian one."

"I’ll keep my review short and concise: avoid this place at all costs. * Claustrophobic rooms with stickers on the windows that don’t let you look outside. * Rude overnight staff that treat paying guests like garbage. * Questionable guests roaming around. * ⁠AC that barely works. * If you need something in the middle of the night, forget about calling the reception. There’s no housekeeping overnight, and apparently a single staff member covering the entire hotel who is barely even at the front desk. * And the management is equally unhelpful. Raise a concern and you’ll receive what reads like a generic ChatGPT-generated response: plenty of polished words, absolutely no sincere attempt to solve the problem. Your concerns are simply brushed aside as they seem far more interested in keeping your money than taking accountability for their shortcomings (and I can already predict the response to this review, something along the lines of: “We provided an appropriate solution within the options available to us.” - a stay at some future date. But here’s the problem: after being treated like garbage the first time, why on earth would I want to set foot in this hotel again?) Never in my life have I encountered this level of treatment at a five-star hotel, or frankly at a hotel with even fewer stars. How this hotel managed to earn, and retain, 5 stars is a total mystery (and misery) to me."