"We stayed in Corallium Dunamar for 1 week in October. We opted for both Premium All-Inclusive and the Unique package.
The hotel is directly adjacent to the Maspalomas boulevard, the dunes within walking distance. Quick access to the beach, shops, bars and restaurants. However, loud party music from the boulevard, as well as the hotel's own music, continues until at least 00:30 every night. You can hear it in your room with the balcony door closed. If you're a light sleeper, we recommend a different hotel.
The building and gardens are nice and clean, but the elevators have frequent technical issues. We enjoyed the Nereo Bar before the entertainment starts, and the quiet Unique Lounge during the day.The pool area with its layered gardens and terraces is fantastic. We loved all three pools, especially the one to the right of reception, where there is no music. There were always enough deck chairs, even outside the Unique areas.
Almost all staff were extremely friendly and helpful.
We stayed in a Unique Deluxe View room on the 15th floor. Important: the elevator only goes to floor 14. The room was fine but felt a little dated. The shower had good water pressure. Housekeeping focused mainly on beds, coffee cups and the bin. The floors and shower were not properly cleaned and became progressively dirtier.
The room is also far from soundproof. You can hear conversations from other rooms through the vents.
After a day or two, we noticed that in many places (Nereo Bar, Food Garden and outside by the pools) you could often hear 2 or 3 sources of music at once, from within the hotel itself. For example, Nereo Bar plays its own music while the hotel entertainment is on, and at lunch the Food Garden music mixes with the music from the pool area.
It can get a bit strenuous.
The hotel entertainment varied in quality. Some singers were good, but the volume was way too high. Once it starts, there is nowhere to escape the sound, inside or outside, including your room. Forget about reading a book or enjoying a quiet drink on your balcony.
On our last evening, we admitted to each other that although we had enjoyed our holiday, we couldn't wait to go home and spend evenings without constant loud music. A major downside of this hotel.
We alternated between the Unique breakfast and regular buffet. In hindsight, the buffet quality and choice were comparable.
Lunch and dinner buffets were nice. After about 4 days it became somewhat repetitive, but quality was good. Healthy options are available.
The Unique Lounge and La Sal snacks were okay: mostly crisps, finger-food sandwiches and sweet cakes similar to the buffet.
The cocktails included in Premium All-Inclusive are pre-mixed and vary in quality. For example, the amaretto sour was nice, but the piña colada had a chemical taste. My partner liked trying the wide range of spirits and liqueurs available.
Overall, we do think Premium All-Inclusive is worth the money.
Upon check-in, reception promptly informed us that the Mediterraneum restaurant was fully booked for our entire stay.
This was very disappointing, as a 3-course dinner there was supposedly part of the Unique package. We felt misled: we had been looking forward to this dinner and felt we had already paid for it through the package.
When we expressed our disappointment, we were made to feel like needy, complaining children. “It was always just subject to availability, nothing we can do about it.” We felt scolded for asking.
Either don’t pretend it’s included or tell guests to reserve before their stay. It’s not hard.
Unique is not worth the price. It gives you an okay à-la-carte breakfast, a lounge with snacks, additional deck chairs, extra pillows, differently coloured towels and a welcome drink you could also order at the bar with the premium package.
We had a good holiday, but we would not choose this hotel again.
But, big compliments to bar & restaurant staff!"