Hotel Riu Palace Meloneras

"Fabulous 7night holiday. Customer service excellent. All areas from lovely helpful cleaners, waiters, and pool staff. Always a smile and very good at their individual roles. Occasionally over busy at meal times but not a real problem as staff quickly rectified. Our room excellent and cleanliness excellent. Turn down service early evening and towels as you require. Nora in particular an efficient cleaner who immediately produced extra pillows for us. Infinity pool and sunbeds great. Hardly any children which we liked. Great position in walking distance of every where but particularly private. Would return."

"Our second visit to Gran Canaria. This one without children. The hotel was great. We had a couple of problems but they were solved straight away by the ever attentive staff. Our partial sea view room didn’t have a sea view, it did a couple of years ago but the palms had grown (who could have guessed that🙃), anyway we were moved as soon as we asked to a great room. The food was great and a massive selection, salads, mains, fruits and sweets. I am not sure it’s the greatest hotel for children as the kids club seemed to be opened only occasionally but I can’t talk on that subject from personal experience. Also the hotel in February is very full of the 70’s plus. The pool area was very large and there were always chairs available. The entertainment in the evening was good but it’s not broadway. The location of the hotel was great with many shops etc all around. All in all a super holiday, we were there for 14 days which is longer than we normally go away for and enjoyed every moment. Have to say again. We loved it. We will definitely return, the weather by the way was great but I can’t guarantee that for everyone."

"We have regularly travelled to the Canary’s at this time of year, and we can say it was the busiest hotel we have stayed in. On saying that the hotel is relaxing and it is easy to find quiet spots. The food was excellent, although it was disappointing that we could not get a table in either of the ‘specialised’ restaurants during our stay. The room was large and the standard of housekeeping excellent. All staff encountered were helpful and always had a smile on their faces. The evening entertainment was also the best we’ve experienced in this type of hotel. I didn’t understand the different billing systems between the restaurants and bars. The ‘paper signing’ for drinks in the restaurant seems out of date these days and does cause lack of transparency when it comes to sorting your bill out at departure. Would recommend."