"I don’t want to slate this place too much, as overall this has been a really good holiday and this apartment/ hotel complex is really nice, especially the staff.
There were a couple of issues during my stay, which were all sorted out, but equally weren’t expected.
Checkin - could have been better. Room I was given on arrival wasn’t what I was expecting, view overlooking a wall and got little to no sun. Tv didn’t work, the stairs also really slippy and I fell down the stairs.
Was told I couldn’t move initially as they were full however next day I spoke to the reception again and the in resort rep and they agreed to move me.
The new room was much nicer, brighter and better view of the garden with sun all day on the balcony.
They had some sort of power cut on the last night, handled really well by the team, however it must have knocked all the tvs off and the boilers as tvs wouldn’t work still the next day and there was no hot water so I had to get a cold shower.
However, these issues aside, I would come back here.
The staff are friendly, and go out of their way to engage with you and make you feel welcome.
The blonde hair lady on reception is really nice and pleasant, really makes the effort to chat to you.
Samuel on the evening dinner service is really friendly and chatty.
There are others but didn’t get their names but they all stood out as being very friendly.
The young lass at dinner who works with Samuel is very upbeat and friendly.
The rooms are clean and modern, just be careful on the stairs as they are slippy.
I fell and really hurt myself.
The gardens are clean and well looked after, with a nice poolside.
The food is OK, it’s nice and plenty of options for all diets, wasn’t a lot of variety over all though which did leave me feeling hungry sometimes or going out more.
There is a shop onsite, where you can purchase drinks and snacks and some toiletries.
The hotel operates a mini bar which on arrival you are asked to pay a 100€ deposit for, which also includes a deposit for towels.
I wasn’t aware of this, however paid it and they refund it on check out.
The mini bar is in my opinion quite pricey, and the items were cheaper in the shop.
The pools are nice, and don’t get overcrowded, and not a lot of bed reserving going in either which is nice.
Some hotels you go to, it’s just gets out of hand.
This place I feel is really chilled.
There is a taxi rank outside the hotel, and a taxi will cost you 6 € to the lighthouse where there is a plethora of bars and restaurants and the nearest beach.
Equally, 4€ to playa del ingles, where you can go for a night out in the Yumbo.
Puerto Rico is a bus ride way, catch the number 39/90 from the bus stop near the lighthouse, will cost you 2.75€ each way.
Nice for an afternoon out.
I visit GC every January, and Maspalomas is a beautiful holiday either solo or with friends.
Ive stayed at many hotels around the area and this is one of the better ones.
It’s not world class luxury, however the team are really friendly and really care which makes all the difference.
I will come back here and will recommend to my friends."
