"The hotel was clean and conveniently situated within walking distance of the local shops, spa supermarket and bus stop is just a 5/10min walk to take you into Puerto Rico and Mogan etc only a couple of euros. The beach area is right outside. We loved swimming there daily snorkelling looking at the fish.
The pool area was pretty loud with music, but we enjoyed it, pool was quite deep but lovely and warm sunbeds were of course being reserved from 7am, they do remove towels before 6.30am but if you want a bed by the pool you do need to get up and out early unfortunately. We, however, preferred the other side away from the pool. It was slightly quieter and more room. Do be aware of your stuff around the pool as we had an expensive water bottle go missing, and the kids' sinkers were also taken. The entertainment staff were great but we didn't do much just water exercises, not many games offered really and they weren't well advertised, did take part in beer pong which was a giggle! Our kids are too old for kids club now, but i don't think there was any supervised club that I saw.
Nighttime entertainment was okish. Some of the acts were pretty lame to be honest and all finished by 10.30/ 11pm. Most people just sat around playing card games. Drinks on AI were branded and good, and they made cocktails for you. Floor no. 5 is really nice at night a more relaxing sophisticated vibe, and the musicians and singers were really good.
The room was really spacious with a kettle/coffee maker, fridge, and small hob- you do need to ask to get the cupboard unlocked to gain access to cups plates, etc. We were on floor 9 and it had a beautiful beach&pool view. Solarium on floor 9 was also lovely with a hot tub, its very hot up there remember to take a water bottle with you, as nothing there (also hotel don't provide water bottles, but you can fill one up in the bar, however the water is awful tasting)
Oh and not forgetting the spa downstairs that was really nice and relaxing and kids are allowed in between 10-12am which is great.
Food was good but have had better AI, some of our party were vegetarian and they struggled abit as the food wasn't labeled correctly.
Breakfast was nice, the English breakfast was one of the best tasting I've had abroad! Freshly served pancakes but no pastries only plain croissants which we found strange. Also not too much choice for desserts but still a nice tasting selection.
All in all yes I'd recommend this hotel but not if your looking for something very lively, this is a pretty chilled family hotel.
Big shout out to the wonderful José on reception this guy is absolutely amazing, super helpful really lovely guy nothing is too much trouble ❤️"
