"Definitely 4 star. A spacious room with a balcony wide enough to be called a terrace. A bistro table and two chairs and a lounger on the balcony which gives some idea of how wide it was. Immaculately clean, everywhere. One point though. The mattress was thin and hard which was fine for me but just one thinnish pillow and so sleep was a bit fitful. Stunning cared for gardens. I loved them.The pool is small but cleaned every day and more than enough loungers for everyone. People sunbathed around the pool but also on loungers on an area of grass, so enough space but I’ve only just returned and so I’m not sure if that will be true later on in the season as it gets busier. Meals are in the sister ship about a hundred metres away. That’s fine but we had some very high winds and it was a challenge at times to get to meals without being completely windswept since the main hotel is right at the front of the bay. I found the food to be really good. Enough choice. Freshly cooked and as much as you want. Missing the food already. Help yourself to beer, wine, water and juices at mealtimes. Restaurant staff absolutely fabulous. They couldn’t do enough. On the whole the bar staff were ok. The cocktails in the main bar were mocktails really with just a minimum amount of alcohol. Being an older female maybe they thought that I shouldn’t be encouraged! Reception staff were marvellous and so helpful. There was one female receptionist though who was really not particularly nice. She is on reception quite a lot. All I wanted to know was where the bus stop was. She kept me and my partner waiting at reception for quite a while whilst she did something on the computer. It was obvious that she was deliberately making us wait and when she did see to us, she simply pushed a bus timetable towards us, which we didn’t need because we had sorted the time of the buses out but didn’t know where it left from. She grudgingly gave us directions. So me and my partner, both of us elderly females decided that she was either ageist, homophobic or didn’t like English guests. The hotel caters mostly for Russian, German and French guests. Needless to say we avoided her for further advice but we didn’t need anything much after that. The bar staff in the pool bar in R2 Romantically Suites were also ‘chilly’. Nothing to do in Taralalejo but fabulous just to chill and relax. You can walk along the bay and watch those big Atlantic waves come in and walk around the small town. The hotel provides evening entertainment. All the staff work exceptionally hard. I would definitely go again and wouldn’t hesitate to book this hotel."
