SBH Taro Beach

"Appalling! Looks jaded and in need of a good refurb. Checking in a bit slow although we were the only people there. They put a bracelet on you to signify board - scratchy and tacky. First room (170), we noticed ants so collected a few and took them to reception. He assured us the room would be cleaned. On return to the reception, we were told it had been cleaned and the problem solved but on returning to the room, we found they had left us the ant sparky! Still had ants overnight so the following day we asked to be moved and took more ants. They did move us, well they have us a key and said we could move. Repacked everything and moved to 183. Broken bathroom door handle but no ants. Good point -some of the waiters/porters in the restaurant are pleasant. Food is mediocre to say the least. If you don't get there as they open service, the quality quickly goes down hill. Not hot, not typically Mediterranean. Brakes Brothers puddings. Wine is on tap so white, rise and red are all chilled. No coffees available at dinner. Have to chase to find someone to cook fresh eggs at breakfast. We bumped into the manager on our last day and recounted our experience. He did offer to grant us access to he neighbouring sister hotel for the day and also offered to move us again. We declined both as a visit to a themed food night at the neighbouring hotel a couple of days earlier had been 'an experience' too! If you visit Costa Calma I would strongly recommend avoiding SBH Taro Beach hotel and the other SBH along the same road. TARO beach hotel states it is 4* - it isn't. It would struggle to get a 2* in our opinion. Very poor value for money. Costa Calma itself is lovely, quite, sea and beach clean. Sun beds are 15 euros per day though. Also, be warned about the shop opposite the hotel called Patel Brothers. I used a card and was told it hadn't gone through so used it again. Four days later, I notice on the statement that it has been taken twice!"

"I stayed in this hotel for 10 days, room 503 which was on the ground floor and close to the pool. Overall a lovelystay. The rooms are very clean and spacious with hairdryer, fridge, plenty of hangers in the wardrobe. I would have appreciated a bottle of water in the room when I arrived as I arrived very late in the evening. No kettle-I took a travel kettle. There was plenty of variety of food in the restaurant and I managed easily despite being vegetarian One problem is the Wi-Fi. I couldn’t get Wi-Fi in the room and had to sit in reception of an evening. Reception staff are very helpful. There is a useful shop in the reception area (I managed to get a daily English newspaper). There is also a commercial centre with plenty of shops immediately opposite the hotel entrance and a market about 25 metres away on a Wednesday. In reception there is also a shelf of books to borrow but they are virtually German, as are most of the guests. Overall, a very nice stay."

"we stay at sbh tarro beach and it was our worst family trip ever! we were robbed in hotel room, no one help us - on reception didnt want to call police so we call. manager didnt help us at all, he want from us to be quiet and dont talk around what happened. he didnt take any time for us to talk, always wait till tommorow. we pay fot 2 rooms, get only 1 because all ropms was full??! didnt wanr to give us refund! food was similar evry day, nothing great or wow, just regular... Also the cleaning was every 2-3 days, no one came to change the towels, old rooms.... the animation was only for people with big wallats, our kids was not importatnt for animation team.... sad sad sad.... change the manager!"