"We chose this hotel largely due to the excellent reviews and I can see why they have such good comments. I contacted the hotel in advance and Jesus was kind enough to reply and was most helpful. On arrival at the hotel I could see they had done their best to accommodate our room requests which we really appreciated.
We were greeted with drinks on arrival despite the late hour which was a nice touch and as we missed the first dinner of our half board they prepared plates in the room which were very nice and appreciated after a long day.
The rooms were very nice and the hotel itself is just beautiful and so peaceful. On a negative note the air con in both our rooms wasn't that good however it wasn't too hot during our stay so we managed with the ceiling fan. They don't have portable fans as a back up so thankfully we had the ceiling fan.
We had a few maintenance issues during our stay however the staff were helpful in trying to resolve this. The hotel itself is very quiet which was perfect for us, the rooms themselves not that soundproof so we were grateful for this as most guests at this hotel seem to be there to enjoy peace and quiet, no party crowds or rowdiness.
The bathroom was beautiful, large and even had a bidet. The shower was hot and powerful with a lovely bath which sadly I did not get chance to use.
The room decor was very colonial which we loved and the rooms were fairly spacious. They also had a door separating the bedroom from the corridors which really helps block out external noise, such a good feature for a hotel room to have. There was tea and coffee facilities in the room, a fridge and a safe so all very useful to have. No iron provided in the room as I would expect from a hotel like this but we managed.
Breakfast each day was nice, most of the staff were pleasant and the sparkling wine with breakfast was a nice touch.
The room had water (still and sparkling) on arrival which is very nice to arrive to but this was not topped up daily which I would expect from a hotel of this standard especially as there weren't really any supermarkets for about a 20 minute walk away.
Wi-fi was good but was intermittent at times but nothing that affected our stay. The staff here are lovely, they are the highlight of the hotel. Just to mention a few names Valentina, Teres, Aneta, Silvia, Mulud, Ali, Rafa and Lola were all incredibly welcoming and pleasant. They made such a difference to our stay and the memories we have of our time at this hotel. Thank you to each person who greeted us with a smile and were always pleasant and friendly.
The pool is beautiful, usually we avoid pools due to loud music but here all you heard was the sound of the water, the trees and the birds, just bliss. It was generally not crowded and this was part of the appeal. We did have lunch at the hotel but strangely you can't take food by the pool so we ate at the cafe. No big deal but would have been nice to have a pizza by the pool however I understand people ( not us) can be messy so thats likely why. There is a tennis court by the pool so the only irritating noise was sometimes if people were playing, the tennis ball would constantly be hitting the glass which was a bit annoying but it wasn't all day so not too bad.
It was nice to be able to dine alfresco for breakfast and dinner, always a relaxing atmosphere at both. The views at this hotel are lovely and the courtyard where you can eat dinner was just perfect.
It was a la carte in the evening for half board, buffet for starters and desserts and we loved this, it felt like a special meal every evening as the service and food was fantastic and in such a lovely setting.
There is a spa in the hotel but the treatments are very expensive. There is a sauna and jacuzzi which isn't free for guests sadly but 18 euros for an hours private use with bubbles so actually not a bad deal if you drink alcohol.
The staff kindly gave us complimentary use of the nearby Sheraton Spa due to the issues we had and this was really appreciated. The spa there is amazing, so glad we took the time to go, it is a top end spa with all the facilities you could wish for including hot beds. It was such a relaxing part of our stay, we loved it. It is adults only at certain times so check that in advance.
We chose this hotel as it was adults only as we wanted a quiet holiday and this is exactly what we got. We travel extensively and I have to say this has to be one of the most relaxing hotels we have ever stayed at.
We are so glad we chose to stay here and we would all happily return. If you are looking for peaceful times this will be perfect for you but if you are looking for party vibes or lots of entertainment probably not. I honestly would highly recommend this hotel if you are looking for a relaxing get away.
The beach is accessible by free hotel shuttle in the mornings and you can walk back or take a short taxi. This hotel is a little isolated but you can reach the nearby mall/supermarket in about a 20 minute walk and it felt very safe.
Thank you for such an incredible holiday, we appreciated all your efforts to make our stay so wonderful, we returned with fantastic memories of such a relaxing stay and a really nice time in Fuerteventura."
