AluaSun Marbella Park

"I do not recommend this hotel. The standard of cleanliness is very poor – dirty sun loungers and chairs around the pool and in the dining area, dirty windows and damaged flooring. We found cockroaches in the room, and the silicone around the bathtub was in a disgusting condition. The balconies are covered in bird droppings and are not properly protected, making them difficult to use. The food is average, drinks often run out and are not replenished, and the entertainment is poor and mainly in Spanish. Overall, the hotel is neglected and does not meet expectations."

"Lovely hotel with amazing food, staff were really friendly and there was lots of entertainment available for the kids."

"The hotel is quite far from Marbella, and the water park is frequently accessed by people who are not staying at the hotel, making the facilities feel overcrowded and less exclusive for hotel guests. The first room we were assigned was not the room we had booked. We were given a double room with an extra bed, even though we had specifically selected and paid for a triple room. The quality of the pool water was disappointing. The size of the swimming pools is insufficient considering the size and capacity of the hotel, which makes the pool areas feel overcrowded. Furthermore, the fact that people can enter and leave the hotel facilities simply to access the water park makes the whole area quite confusing and difficult to manage. Another concern was the lack of supervision at several times in the water park pool. The adults-only pool was also frequently occupied by children, which meant that it did not really provide the quiet and relaxing environment expected from an adults-only area. There is very little variety at the pool bar, and the food options offered to guests are mostly unhealthy. A wider selection of healthier and more varied food choices would be greatly appreciated. The parking area is far too small considering the size of the hotel, and the cars are left exposed to the sun without any protection. The alternative is for guests to park their cars on the pavements, often in an inappropriate manner."