IPV Palace & Spa

"We were aware that this hotel was out on a limb, having visited Fuengirola in the past, and consequently thought that they would compensate for this with a great holiday vibe and interesting entertainment. Unfortunately this wasn't the case! During our visit we enjoyed hearing the pianist, but apart from that the entertainment was dedicated to sport (sadly not our idea of exciting viewing!) The hotel has been very attractively designed and has a fantastic huge, deep pool surrounded by some beautifully manicured areas. It's complete with a tree that attracts a flock of 100 or so sparrow type birds; wonderful to have some nature alongside the sea view. Our single beds were amazingly spacious & comfortable and the cleaners kept everywhere immaculate. But the main issue is that the management are so mean with what is provided. You start your holiday with being told that a kettle will cost you 10 euros to borrow.....we felt that for a 4 star holiday & the cost entailed this should be provided. We were half board & the food was often lukewarm at best. The quality of the ingredients was often substandard with flavourless oranges for example; something that we've come to expect to be a superior standard in Spain! Some fruit (kiwis) were terribly unripe & hence inedible; all indicative of produce being bought on the cheap!! Previous experiences of half board for us have generally included alcoholic drinks during a meal time, but alas not here. We have also come to expect to see Management being available & accessible incase any guests have any issues.....no one was ever evident. Hence when a group of men started getting out of hand in the pool with excessive drinking no one was around to keep things under control. Not what one would expect to have to contend with at a 'Spa' hotel, we thought. Sadly we wouldn't return and would suggest similarly to anyone who expects a holiday experiences of a certain standard."

"We were lucky enough to stay at the Hotel IPV Palace & Spa and, in addition to enjoying its good facilities and its location facing the sea, we want to highlight the great professionalism of the team. We want to make a very special mention of Jasmin. From the first moment, she assisted us with a kindness, patience, and dedication that is hard to find nowadays. Her approachable manner made our stay even more pleasant and special. It is a pleasure to see that such dedicated professionals still exist. Without a doubt, the greatest asset of this hotel is its staff. We will definitely return!"

"When we arrived and entered the “palace” we were awestruck. It was more than we could have hoped for. Reception staff was welcoming and informative. The hotel is spread over 3 buildings and though we had to navigate carefully to get to our room we were rewarded by the view of the sea and beautiful beach from our seaside terrace. The room was very comfortable and provided most essential amenities. We had sumptuous dinner at their Italian restaurant and a marvelous breakfast on our final day at their restaurant patio downstairs by the pool and beach. Do not miss staying here!"