Villa Luz Design & Art Hotel

"I don't normally write reviews but they helped me so much to decide this hotel when I was looking, so I vowed to do it for everywhere I stay now. We have just returned from Villa Luz hotel (Late Oct/Early Nov). This was the last week before closing and was apprehensive that things would start slowing down but I was wrong and you wouldn't have thought any difference. The hotel itself is in a built up area of Gandia out side the Gandia town just under an hour away by car from Valencia airport. The facilities are great and to a good quality, the rooms are well equipped for what we needed with tea/coffee making facilities, soap/shampoo, hair dryer, TV, Alexa speaker. Highlights of the room are the shower! This is an amazing touch in a well equipped room. The staff are friendly and accommodating, speak Spanish and English which was great, I had no issues with any of the staff there and they were always there to help and were very friendly. The food is really good too with plenty of choice on the food and drink front. My concern when going all inclusive is always watered down drinks and cheap food but the hotel did not scrimp on the quality of the food OR the drink which is great and was very satisfied with this. The swimming pool area is good too, it has two pools, two jacuzzi style pools (the warmest of the pools) and two large slides, aside from the pool being cold (to be expected) this was a lovely area to relax and get involved with some games that the staff come round asking for guests to participate. Overall this was a great and much needed time away with my wife and 2 children and would recommend to anyone. My tip is to pay extra for the all inclusive plus as this gives you access to the Magic Beach Club a short walk from the hotel to the beach where they serve drinks and snacks (crisps, olives etc.). This was an amazing extra at the beach and when ordering through EasyJet this was relatively cheap per person and also gives you extra perks like access to the gaming room which was great for the kids (you have to book a 30 minute slot through an app). My constructive criticism of this hotel are minimal really. We had a great time and the hotel is great for small families or even couples wanting to get away, I would say it's more catered for families with children personally. The meal and entertainment times didn't suit us as a family. Breakfast was from 7:30-10:30am which was spot on, lunch 1:30-3:30pm and dinner 7:30-9:30pm which then led to entertainment (including kids entertainment) at 10:00pm. There was some bits going on through the day but a minor criticism for us was the entertainment after a long day of enjoying your holiday was a little late in the day for us but it certainly didn't deter our experience of the hotel, we just adapted to it. The area at this time of year was a little on the quiet side with not too much going on, most of the bars and shops were closed, we found heading toward Gandia town was more open but with it being at the end of the season we kind of expected this. There is a train station in Gandia town which links to Valencia and beyond for an excursion, we went to Valencia for the day and was a relatively simple to get a bus from the hotel into town, then a train to Valencia. Thank you for creating a lovely experience for me and my family."

"Just got home from a week in this hotel and I was pleasantly surprised by it all, food is actually pretty good, I enjoyed it and so did my family, breakfast wasn’t my favourite but only a personal preference, every meal time you are shown to your table and drinks are made to order, staff are very friendly, rooms were cleaned daily with fresh towels and bedding, hotel is very clean and well presented, even on departure at 3am I was made a coffee to take with me. The pool is freezing cold though but equally was nice in the hot weather, water slides were great fun, kids pool was nice too but kids really enjoyed it, burger van was lovely and food was hot, bar was friendly but always a que to get a drink and always waiting for at least 5/10 minutes. Biggest issue with the hotel is it’s incredibly loud, like wow loud!! We were on floor 5 and we could hear everything downstairs, every disco every karaoke singer!! It didn’t help really bother us but be aware that it’s loud until at least midnight then you hear everyone going back to the room. Did also catch a cleaner recording someone’s belongings in there room while she was cleaning it, I don’t know if it was because it was pretty messy but still not right to be recording someone else’s belongings. All in all I’m happy with my stay, I would stay here again for sure."

"I have no idea where all these good reviews are coming from maybe I’m the wrong hotel the food is awful we have been here for 5 days and so far and not only is dinner just rinse and repeat lunch is actually the same foods a dinner with a different flavour fountain there is absolutely no gourmet to be found at the restaurant. The rooms and small and the pool does always have sunbed that’s because it’s freezing cold and grubby so no surprise really. I won’t be returning anywhere near this place again"