Zimbali Playa

"Room 4/5 The room I received was large and spacious. Lots of storage options such as a wardrobe and a safe. The housekeeping was very good and cleaned every day. Towels replenished and bed sheets also. The reason for deducting 1 star is because whilst the room itself is decent. I don’t think it reflects a 4 star property. The bedside lamps flicker (Room 214) on the reading lamp and there are some scuffs and marks on the furniture. Also the balcony furniture is worn and could do with replacing. (If this was a 3 star hotel I would seem acceptable) Food and drink 4/5 Very good selection of food and drinks. All inclusive drinks are branded spirits and soft drinks such as Pepsi and Absolut vodka. The food in the restaurant is average. In terms of selection very good. However the way it is presented in metal dishes is not how to present 4 star food. Staff 4/5 Staff at this hotel are great. Very conversational even with limited English spoken. Before anyone starts, I knew this was a Spanish hotel and it was actually the reason I booked as I know some Spanish phrases and like to practice my language! You are in Spain so give it a go! My reason for a 1 star deduction is that my room key kept deactivating multiple times a day and the response at the reception was slow and laboured. I didn’t receive a real apology. Just that it happens and they gave me 2 cards in case it did happen again. Overall 4/5 Room for improvement - but overall pretty good and I would return"

"??? Are we ZOO? Birds flying along restaurant? Near food?? Seriously? Even in Egypt is more clean - no birds - at restaurants!!! Don't you know birds transfer viruses etc?? This is 3rd class hotel, for sure 4stars is at least 3 too much."

"We are currently staying here and this is our second visit. Having seen some of the negative reviews I felt I needed to add a review. Firstly to the person who gave a one star because nuggets were only served once a week and his child had nothing to eat. This is your fault as a parent not the hotel. The food at these hotels is self service and has to cater for many nationalities and this is a Spanish hotel not McDonalds in the sun. We actually found the standard of food excellent, there might be things you don’t like but that’s normal. The hotel is not brand new but the rooms are massive, the hotel is spotless and every where you look the staff are busy working and are often ignored by the guests. This place has character and if as a guest you have a preconceived idea then it is not the hotels fault. For the second time it is fantastic. The staff are great but English is not their first language, whoopee we’re in Spain. I’m sure if Spaniards went to the Uk there maybe a language barrier!! For us a beautiful clean hotel on the beach with wonderful well kept grounds, good food and great staff, what could you ask for more??"