Alua Golf Trinidad

"The location is super, right on the seafront. Welcoming and very helpful staff especially on reception. Gets very busy when groups arrive. Food was fresh, varied and plentiful. So much choice and amazing salads! Room cleaning was great. Two separate pool areas, one buzzing with activity and one much quieter - your choice Been here several times . Better now since ALUA ! Will be back!"

"If you have read the bad reviews BELIEVE THEM, sadly we didn't The room was thoroughly cleaned every day,as were the general toilets Sadly the Bar area, with seating, along with the snack bar wasn't clean. We saw a guest get a spray & a cloth to clean a table I WOULD NEVER HAVE TOUCHED THE CLOTH, YULK. We cleaned the tables we sat at with our drinking water and tissues. Due to lack of sleep we moved from room 241 after 2 nights as the entertainment stages were either side of the room. STILL NO SLEEP in room 476 THE BED & PILLOWS WERE INSTRUMENTS OF TORTURE . The safe in room is 4 euros per day. Beach towels are 20 euros each (refundable) at the end of holiday, 1 euro each time you change the towel. The food has a wide choice, well cooked but sadly every dish was TEPID... You are expected to take your dirty plate to the bin & scrap it off & leave with the others as well as placing cutlery in a water bowl. Very rarely does anyone come clear the tables for you. The beds around the pools were all tightly packed next to each. Thankfully we were able to move a couple forward & have a table between us. In high season that would be impossible"

"We stayed at this hotel for a week and were extremely disappointed. This place in no way meets four-star standards—neither in service, cleanliness, nor comfort. Our room was dirty, poorly maintained, and noisy until after 1 AM due to music and events directly beneath our balcony. Despite multiple complaints, staff showed no willingness to help—one receptionist even told us, “I’m not the one making the noise.” Black mold in the bathroom (a serious health risk) was never properly cleaned. The air conditioning was loud and it was impossible to set an exact temperature. The sofa bed for our teenage son was tiny, uncomfortable, and unstable. The food was repetitive and low quality, cutlery, glasses and plates were always dirty, and long lines were everywhere—from the restaurant to the bars. The hotel is outdated, neglected, and the sunbeds by the pool are right next to each other. The Wi-Fi was unusable. Most staff didn’t speak English and were unhelpful. We do not recommend this hotel to anyone. Our experience was frustrating and far below acceptable standards."