Evenia Olympic Park

"What was meant to be a well deserved week away, quickly turned into a disaster! First impressions upon arrival seemed very good. Staff were friendly enough, Hotel was well presented. Unfortunately as the week went on, it would become apparent that my first impressions were wrong! The Room- Tiny rooms, with thin walls in-between them meaning you could hear everything!! Restaurant- Tasteless/bland repetitive food in the restaurant, some of the food unidentifiable (Mystery meat as I called it) full of bone, poorly prepared, and abrupt snappy staff seating you and clearing tables. Cleanliness- Overall cleanliness was of a good standard, not great, but good. Pool Facility's- Pool was of good standard, cleaned daily, no litter around. Very good! Bar - Clean and tidy, decor was a little dated, but overall well maintained. Staff were rude when serving. Kid's Club - NA Snack Bar - Main concern and reason for writing this came towards the end of the week. Undercooked is an understatement, It was RAW! (Please see the attached photo!) We had an afternoon bite to eat at the snack bar! and discovered RAW chicken! In my opinion this is beyond unacceptable. This could have caused some serious damage to myself and my family! When brough to a member of staffs attention, she quickly took it off me and said "I will speak with the kitchen" - Nothing more came of this. No apology, Nothing! My partner has been quite unwell since consuming this RAW piece of chicken and its the last thing you expect to happen when you pay your hard earned money for a week in the "Sun"! I look forward to hearing your response on this matter!"

"Just returned from a week here. Rooms in suites were nice, cleaned daily and fresh towels. Was very cold in the room in an evening though- probs just the time of year. The walls are really thin so you hear everything! Our room faced the front of the hotel so the view wasn’t great and it was noisy. Food was repetitive and all tastes the same. We got bored very quickly. Given it was a quiet time of year the restaurant was so noisy and hectic so hard to enjoy your meal. The snack bar was ok and the chef was great. Pools were good. Kids club wasn’t great, although the staff were friendly as you arrived they didn’t interact with the children at all. They were just kind of left to roam so got bored quick and wanted to leave. There wasn’t much of a programme of activities to keep the children entertained for any amount of time. The animation lacked any kind of animation. There was a brief kids disco for 20 mins on an evening and the guy who ran this was really good with the kids. They just need more people like him! The staff on the bars etc were attentive but not particularly friendly. Lloret itself was nice for shopping and exploring and not too far away. We had an ok week and didn’t pay a great deal in comparison to other holidays but we wouldn’t return or recommend."

"I stayed at the Evenia recently as part of a company conference & although the rooms are pretty dated & small (we had a basic room but I have heard the suites are much nicer), the staff were very friendly & the food not too bad too. It's not the sort of hotel I would stay at personally on holiday (too large & noisy), but I think for the price & for families with young children it's not a bad option as there a few pools, water slides for kids etc. The food wasn't the best, but not terrible either, although to be fair I only ate at the snack bar so can't comment on what the evening buffet is like. In terms of location, the hotel is well positioned as you can easily walk into town & to the beach in 10-15 mins so that is a big plus."