Evenia Olympic Garden

"We visited last week. Overall we had a good experience. The hotel was clean, the food was ok although hard to tell what meats were what. We loved the pools / slides, sun loungers were great. The pool bars were fab, although my husband said the larger was completely flat the whole time from the main bar. Didn’t find the staff very friendly apart from the man at the pool bar I believe he was called pepe. The rooms were really cold on an evening, the heating didn’t appear to work but we were provided blankets with no issues. The snack bar was fantastic during the day, the kids loved the slushies and ice creams. The beach wasn’t too far to walk to at all and a Lidl only a few minutes walk. We didn’t enjoy the stoney beach ( obviously nothing to do with the hotel) The entertainment was ok, my daughter enjoyed the mini disco and the staff were good with the children at the disco. We did have issues with our booking as it appeared to have been cancelled through on the beach but they sorted it straight away although the woman on the desk wasn’t very friendly but a chap came along and was more helpful. I found the hire of a safe quite expensive at 45 euro getting 20 euros back at check out. The rooms were good, every thing we needed. Over all we did have a lovely week, I think it would have been nice to be made to feel a little more welcome."

"What was meant to be a well deserved week away, quickly turned into a disaster! First impressions upon arrival seemed very good. Staff were friendly enough, Hotel was well presented. Unfortunately as the week went on, it would become apparent that my first impressions were wrong! The Room- Tiny rooms, with thin walls in-between them meaning you could hear everything!! Restaurant- Tasteless/bland repetitive food in the restaurant, some of the food unidentifiable (Mystery meat as I called it) full of bone, poorly prepared, and abrupt snappy staff seating you and clearing tables. Cleanliness- Overall cleanliness was of a good standard, not great, but good. Pool Facility's- Pool was of good standard, cleaned daily, no litter around. Very good! Bar - Clean and tidy, decor was a little dated, but overall well maintained. Staff were rude when serving. Kid's Club - NA Snack Bar - Main concern and reason for writing this came towards the end of the week. Undercooked is an understatement, It was RAW! (Please see the attached photo!) We had an afternoon bite to eat at the snack bar! and discovered RAW chicken! In my opinion this is beyond unacceptable. This could have caused some serious damage to myself and my family! When brough to a member of staffs attention, she quickly took it off me and said "I will speak with the kitchen" - Nothing more came of this. No apology, Nothing! My partner has been quite unwell since consuming this RAW piece of chicken and its the last thing you expect to happen when you pay your hard earned money for a week in the "Sun"! I look forward to hearing your response on this matter!"

"Just returned from a week here. Rooms in suites were nice, cleaned daily and fresh towels. Was very cold in the room in an evening though- probs just the time of year. The walls are really thin so you hear everything! Our room faced the front of the hotel so the view wasn’t great and it was noisy. Food was repetitive and all tastes the same. We got bored very quickly. Given it was a quiet time of year the restaurant was so noisy and hectic so hard to enjoy your meal. The snack bar was ok and the chef was great. Pools were good. Kids club wasn’t great, although the staff were friendly as you arrived they didn’t interact with the children at all. They were just kind of left to roam so got bored quick and wanted to leave. There wasn’t much of a programme of activities to keep the children entertained for any amount of time. The animation lacked any kind of animation. There was a brief kids disco for 20 mins on an evening and the guy who ran this was really good with the kids. They just need more people like him! The staff on the bars etc were attentive but not particularly friendly. Lloret itself was nice for shopping and exploring and not too far away. We had an ok week and didn’t pay a great deal in comparison to other holidays but we wouldn’t return or recommend."