Servigroup La Zenia

"We really enjoyed a 7 night stay with B&B and dinner in the evenings. This must be the cleanest hotel we have ever stayed in. All staff were really friendly and efficient. The food was up there with the best we have ever had on a half board basis. A great selection at breakfast to suit everyone and a wide variety of choice for the evening dinner, all of an excellent quality and taste. The food was also hot at dinner which is often a failing at other hotels. The pool area and pool bar also excellent. Would definitely recommend."

"As usual, just like in the past 13 years, our stay at our favorite hotel — Servigroup La Zenia — was a true delight and gave us immense moments of satisfaction. The excellent quality of the welcome, the allocation of the requested room (815 — which we would also like to be assigned for the reservation made yesterday for the period April 15–19, 2026 — Booking reference: 1276576; Membership number: 70546), the variety and quality of the restaurant services — all of these contributed to a memorable experience, for which we thank you sincerely. However, if we may allow ourselves to offer a few suggestions: it is sad to notice that, year after year, the attention paid to details has diminished considerably. There are no longer shoehorns available, nor is there the small souvenir (a mug with the Servigroup logo or a bag with the same logo). It is certainly understandable that you may invoke cost-saving reasons, but these amounts are easily recovered by a slight increase in tariffs, which is perfectly reasonable. Practically, it’s just a few euros. Regarding the absence of coupons for a spa session, we are confident this was an accident. Once again, we wholeheartedly thank you for the extraordinary experience we had during our visit, which gave us the utmost satisfaction. The star rating we give you is 5 Stars (super), as well as the quantifiable rating: 9.9/10.0. We look forward to seeing you again with the same pleasure on April 15, 2026. Best wishes!"

"We stayed here last week as part of a large group at a conference. My parents and I had two rooms and whilst they are a little dated, they were very clean and the position of the hotel, right on the beach is amazing. What stood out for us was the staff. When we arrived we realised we hadn’t booked a disabled room and there were none available. We asked the receptionist where we could rent extra equipment, including a wheelchair from. The staff were so kind and able to lend us a frame for the bathroom and a wheelchair for the whole of our stay. We also caused a lot of extra work for our room attendant, she was so friendly and nothing was a problem. We ate all our meals at the hotel, the buffet is large and despite various dietary needs, we were always able to find food we liked. The staff in the restaurant were so friendly and helpful too. The only thing we missed was a kettle in our room but as my parents had stayed here before, we took our own and again the staff were happy to lend us cups etc. Thank you all for making our stay so enjoyable."