Los Alamos

"Very disappointing – never again! We paid almost 5,000 euros for two rooms and were horrified by the condition of the hotel. It was very dirty and unkempt everywhere. We experienced the staff as very unfriendly. Terrace door could not be closed The safe was broken, the door was held shut with a tissue. In the kitchen, there was neither a kettle nor a coffee machine. Liquid soap was missing in the bathroom; there was only a bar of solid soap without a suitable dish and a single shampoo. We addressed our dissatisfaction just half an hour after our arrival. Nevertheless, we had to wait until the next day to speak with the hotel manager because she did not have time. The food was also a big disappointment for us: cold and unappetizing. We noticed the lack of cleanliness throughout the entire hotel. In our opinion, this hotel in no way meets a four-star standard. The price-performance ratio is completely unreasonable. We would definitely not book it again. Stay away!"

"Location was perfect for beach, bars, restaurants and the old town. Staff were friendly. Room was nice, it was clean. We had a nice balcony overlooking the pool. Decent enough selection for breakfast although if you want an English breakfast I'd go elsewhere. There was entertainment every night but it was all Spanish which I understand some reviewers complained about but let's face it you are in Spain so what did you expect. I would stay again but wouldn't pay the extra for breakfast but that's personal choice as I love English breakfasts when on holiday."

"Hotel was very clean and in a good location. We couldn't fault it really, yes it was very Spanish but that didn't matter and the lady who checked us in for breakfast wasn't very friendly but the man on reception was. The breakfast was good quality and plentiful. The pool was nice and clean and a decent size. We would stay here again if we go to Benidorm again."