"Senior Assessor Review
**** Aqua-Deloix Hotel, Benidorm
Check In: Arrived around 8.30pm, and was immediately impressed by the cleanliness of the hotel lobby; immaculate and professionally dressed Reception Staff; and the courteous welcome Maroua, Nacho, and colleagues gave my wife and I, on our return to this tremendous holiday venue. All usual signing in for guests was achieved with prompt efficiency and we were assigned Room 2116.
Room: Room 2116 was quite a large room containing a spotlessly clean bathroom/toilet, over-the-bath waterfall-head shower; twin sinks; a bidet, and a range of bathroom toiletries for daily use. The bed area was spacious, a huge king-sized, comfortable bed; two arm-chairs and a settee; a flat screen TV; and all the lighting needs and electric plugs guest would require for their holiday stay. A 90% surround balcony was accessed via a sliding glass door; with a view of both the large swimming-pool two floors below and the deck-chair area to the side. A fridge and the very latest air-con system completed the room area, and made for a wonderful holiday time spent there. So very comfortable.
Tea/Coffee Replenishment: Tea/Coffee replenishment was absent at this venue, but the fridge was pre-loaded with complimentary water and cokes, and my wife and I always bring our own small electric kettle and tea-bags.
Sleep Quality: Sleep quality is really excellent throughout the Aqua-Deloix Hotel, Benidorm, even before the talented nightly entertainment ends at 11pm on the lower floor, and a great refreshing sleep, after each day of activities and sun-bathing, is consistently assured.
Room Cleaning: As always in my Senior Reviews, the cleaning and house-keeping staff are the stars of the show – endless cleaning and tidying up takes place at the Aqua-Deloix hotel, and every area is spotlessly maintained and smelling fresh and clean. Towels, sheets change, and room-cleaning is continued on a regular basis and one feels comfortably looked-after and cared for at this holiday venue. Well done Lorena and the Cleaning Team!
Restaurant: Having reviewed many hotels, in my 26-year capacity as a TripAdvisor venue assessor and reviewer, I can state clearly that the Aqua-Deloix, currently a 4 Star hotel, far outshines many higher Star evaluated hotels I have reviewed far and wide. Breakfast, and Dinner on a Half Board basis, is a culinary delight at the Aqua-Deloix Hotel. Well done the chefs, and restaurant management team, in providing such a wonderful variety of meals, and a fine quality of preparation for your guests.
A special mention to just two of the many efficient and professional restaurant staff: Brenda and Fred -your cheerful, polite, and industrious services to guests, are a huge asset to the Deloix Hotel, and so much appreciated by all the guests I interviewed on the matter of restaurant quality. Great job, guys, please keep up the good work for Director Tomas!
Courtesy of Hotel Staff: All Aqua-Deloix Staff were of the most courteous nature, and willing to help guests with any little problems that occurred, and 98% of Staff spoke English!
A special mention I will make of the hotel’s most professional Director, Tomas Ruiz Rodriguez. Well done, Sir! Because of your professional courtesy, and consistent wise directorship of this excellent holiday-venue; your polite and totally efficient management of this wonderful ‘home-away-from-home’ hotel - we shall most definitely be returning again, God willing, to holiday at your excellent Aqua-Deloix Hotel venue in sunny Benidorm.
Overall TripAdvisor Star Assessment: The Aqua-Deloix Hotel, Benidorm, could very well achieve a higher Star rating, IF the efficiency of Director Tomas Rodriguez continues to organise and motivate his already highly professional Hotel Staff in the wise manner in which he has laboured for many years. Well done, Sir!
Senior Assessor’s Recommendations: Keep right on doing what you are doing there at the Aqua-Deloix Hotel! Keep on providing good quality, and variety of food. Keep right on banning footballs being kicked within the hotel; and the great discipline of the hotel and pool areas, preventing unruly behaviour from children and adults.
Apart from these petty suggestions, I find that the Aqua-Deloix Hotel, Benidorm, is a gem of a holiday venue, and would thoroughly recommend this venue to all holiday-makers international as well as British. Well done, Director Tomas and tremendous Staff!
Code: “Fatherandhusband”)"