Soho

"Great location, spotless, and modern. The space was exactly as pictured: clean lines, comfortable, and quiet. Walking distance to everything in SoHo made it easy. Special mention to Alessio at reception. His service was high-level and incredibly professional from check-in to check-out. He was proactive, knowledgeable, and made everything seamless. That level of hospitality really elevates the stay. Would absolutely book again and recommend to anyone wanting a hassle-free stay"

"I really wanted to like this hotel, as it gets some important things right—but unfortunately, there are a few fundamental flaws that undermine what should be a comfortable stay. The location is undeniably excellent. However, the lack of proper soundproofing is a major drawback. Rooms facing the street are exposed to constant noise, while those on the other side overlook a community playground, which was particularly loud over the weekend. We ended up downgrading to a smaller room in search of a quieter option. The shower was another disappointment, with very weak water pressure. In the second room, there was also a leak through the glass panel, which made things worse. On the third day, our room was serviced despite the “Do Not Disturb” sign being on. While not a major issue in itself, we later found a long hair on the pillowcase, which raised concerns about housekeeping standards. Service at the front desk was underwhelming. Staff generally seemed too relaxed and lacked professionalism or a proactive approach to resolving issues. The morning staff member was noticeably better, though we recognise that many of the problems were beyond his control. Overall, a great location let down by noise, maintenance issues, and inconsistent service."

"I had a great stay. The hotel was clean, centrally located, and very convenient. The staff were friendly and helpful, and everything was well organized. I would definitely stay here again."