Nobu Hotel Barcelona

"Our stay at Nobu Barcelona was a huge disappointment. For a hotel charging premium luxury prices, the condition of the room, food and service fell well short of expectations. We arrived to find mould in the bathroom and cracked tiles. We had paid for an upgrade, but the room felt like a downgrade. The most concerning issue was room service delivering food containing allergens I had explicitly told them about. We sent it back, waited around an hour for a replacement and were still charged €62. This was eventually removed at checkout, but we should never have had to chase it. At the pool, a €43 Wagyu burger and €9 fries arrived cold. When we complained, the waiter told us that was how it was meant to be served. The replacement then arrived piping hot, roughly 30 minutes after my meal had been served. The comment, “If you want it warmer, I can burn the bread if you like,” was rude and completely unnecessary. We then had to plead with the bar manager to remove the cold burger from the bill. There were also roadworks directly outside the hotel. With traffic coming from several directions, crossing the road felt dangerous. The spa was pleasant, although small. The front desk staff and porters were lovely and deserve credit, as do the other staff who genuinely tried to help. Unfortunately, that did not make up for the poor attention to detail elsewhere. Every day seemed to involve raising another mistake with staff. Having to repeatedly complain and challenge charges was embarrassing and exhausting, and certainly not how we wanted to spend our break. Five-star prices should come with far better standards than this. We left feeling disappointed and would choose somewhere else for a luxury stay in Barcelona."

"Four years ago we got married in Barcelona and spent a week at the Nobu. To celebrate our anniversary we decided to spend one night at the hotel again, this time with a new member of the family. :) We had originally booked a double room with a view. Upon arriving, the receptionist, Alejandro, asked us if we had stayed at the hotel previously and we chatted a bit about our lives. He made us an offer that was hard to refuse and we decided to upgrade to the Sake Suite. Coincidence had it that we stayed in the suite that was right across from the one we occupied in October 2022. Upon opening the door, you are greeted by a view of Barcelona that makes it impossible to suppress a smile. From Montjuïc to the Mapfre Towers, passing by the magnificent Sagrada Familia. I have been living abroad for years and one forgets what the city that saw one born is like. Entering this room, with these views, makes you understand why so many people want to live here and why so many people in the country where I now live ask me why I left. What else to say? The furniture is impeccable: the color of the wood, the intensity of the lights, the curtains that move with a button, the large and comfortable bed... Ah! And a handwritten note upon arriving at the room with a couple of welcome sweets. And a small bottle of wine from 2022, the year of our wedding, upon returning from dinner at the hotel restaurant (highly recommended!). It was a very pleasant surprise; it made me feel a bit like a child who finds a gift in the dining room upon waking up. What I enjoyed most was the shower with views of Barcelona and the wooden bathtub. The floor of the bathtub has two levels: the torso is lower than the legs, so, by filling it only a little, you can be completely submerged. I need that bathtub in my house... I am very grateful for this experience and I am really looking forward to returning."

"Staff very helpful and polite. Rooms were extremely comfortable! Conveniently located across the street from the train station. Highly recommend."