"We had a wonderful stay at Four Points by Sheraton Barcelona Diagonal and would absolutely recommend this hotel, particularly to families travelling with young children.
Check-in and Room Upgrade
Our check-in experience was excellent. The reception team greeted us warmly, were extremely helpful, and ensured that we did not have to wait. Our room was ready upon arrival, which was particularly appreciated after a long flight from India. As a Marriott Bonvoy Platinum member, I was pleasantly surprised to receive an upgrade to the Executive Room, which I understand is the highest room category at the hotel. A lovely gesture that made our arrival even more special! The view from the room was spectacular and we could even see the beautiful and iconic Sagrada Familia at a distance. The noise levels were relatively low considering the location of the hotel.
Outstanding Breakfast and Exceptional Toddler-Friendly Hospitality
The biggest surprise of our stay was undoubtedly the breakfast. Honestly, we did not expect such an outstanding and lavish breakfast spread at a Four Points by Sheraton. The variety was excellent, and the vegetarian options were particularly impressive and very family-friendly.
What truly made the experience special, however, was the warmth and attentiveness of the restaurant staff. Travelling with our two-year-old daughter, we were delighted to find that the restaurant was well equipped with high chairs and that the staff went above and beyond to make her comfortable. They were incredibly affectionate towards her and happily helped us with preparing her breakfast, whether it was cutting fruits or slicing avocado. We were also preparing some of her meals that we had brought from India, and the staff made the entire breakfast experience smooth and stress-free.
The warmth extended beyond the restaurant to the reception team, who were equally friendly and wonderful with our daughter.
Location and Convenience
The hotel enjoys a fantastic location, with supermarkets and pharmacies just a short walk away. The taxi pickup and drop-off arrangements were particularly convenient, with access from both sides of the street.
The reception team was also very helpful with our sightseeing plans, offering useful advice on timings and directions for attractions such as Sagrada Família and Barcelona Cathedral. They even suggested the most convenient route to Barcelona’s railway station when we were travelling with considerable luggage, advising us where to get dropped off so that we could reach the security check area directly. These little details genuinely make a difference when travelling with a young child.
Housekeeping and Overall Experience
Our room was consistently kept very clean, and the housekeeping team was extremely helpful and accommodating. Despite travelling with a toddler, who can understandably make quite a mess, the team ensured that we always had plenty of fresh bedsheets and towels and that the room was well organised.
Final Thoughts
Overall, we had a fantastic experience at this hotel. The combination of warm hospitality, excellent breakfast, a convenient location, comfortable accommodation, and genuinely child-friendly service made our stay exceptionally enjoyable.
We also found the hotel to be very reasonably priced compared with several other options in Barcelona.
I would wholeheartedly recommend Four Points by Sheraton Barcelona Diagonal to Indian families travelling with young children. The staff genuinely make you feel welcome, and travelling with a toddler here was remarkably comfortable and hassle-free.
If we return to Barcelona in the future, Four Points by Sheraton Barcelona Diagonal will certainly be high on our list again!
The only suggestion I can probably give to the hotel, is to have a bellboy service or a self pushing trolley which allows people with lots of luggage to conveniently take it to the room. Other than this everything else was great!
Thank you to the entire team for making our Barcelona stay so memorable!"
