Catalonia Sagrada Familia

"I stayed from June 2026. I have never left a Hotel review before, but this was probably the worst experience I have ever had, mostly due to the desk staff on duty in the morning of the 24th of June 2026, but also with management's reaction afterwards. My room had no power, and no hot water. Hotel wouldn't even give me a replacement room, and instead gaslighted me that it was a "hotel wide issue". Which I found out was a lie because my work colleague in the adjacent room had no issues. Refused to compensate. Refused to refund. Claimed that it was outside of their control therefore not their fault. I guess using that logic no airlines would ever had refund anyone during the pandemic for cancelled flights since the Covid-19 virus was not their fault either? What crazy logic. Concert got cancelled due to Singer getting sick? NO REFUND BECAUSE IT WAS NOT THE EVENT ORGANISER'S FAULT! What crazy logic. Desk guy told me to take it up with my Agent since it was an online booking, pretending like that was the way to solve the issue. "Because you booked through an online travel site, we can't help with this you need to request a refund from them" - of course when I did, the hotel just obfuscated and lied, saying I was given alternative facilities (e.g. go shower in the gym) Terrible. Awful. Easily the worst hotel stay I've ever had in my 40 years."

"A great hotel, away from the tourist crowds, but close enough to either walk, use the metro or taxi to your venue. The room was 1st class. We were up on the 7th floor. We only used the pool area a few times, just to relax when not touring. The pool is outside, 2nd floor strangely enough, but has sinners and chairs, and each of the tables has a qr code so you order drinks from the bar. There’s vending machines to purchase odd things you may have forgot, like travel adapters, headphones etc. that’s near the internet area, although there’s WiFi throughout the hotel. They do serve breakfast, which looked nice, but did not try it. There are pastry and coffee shops just outside the hotel, plus little supermarket shops. The rom dies have a large fridge for bottles/chocolate etc. the staff were polite and helpful. I did think the 61 euros hotel tax was steep though. I think only paid 20 in Malta a few months previous, and if course in England you fin’s have to pay it if you are an English citizen, although they may not tell you that. ;) There’s cafe and bar area in the hotel as well. And there’s always one or two Taxis parked outside should you need one. Those are well priced."

"WE DO NOT RECOMMEND IT FOR SEVERAL REASONS despite the quick reports, the only thing obtained was an annoyed expression and total indifference. AIR CONDITIONER the condensation was drizzling onto the bed, there was mold on the ceiling, at our place too! in fact it was drizzling in some parts of the hotel, buckets around BROKEN FURNITURE the sliding closet doors - both covered in mirror - were at risk of falling, we always had to open them with 2 people, obviously reported! response: we know INTRUDERS IN THE ROOM we found our suitcases, one open and the other on the neatly made bed; we hadn't left them there. As soon as we noticed what happened, we reported it; they told us they would check the video footage, but we never heard anything despite repeated follow-ups. Fortunately, there was a safe for important things; we were missing a pair of socks, a bra, and a pair of underwear (all used intimate apparel). The problem is that despite the video cameras, we will never know what happened; it is not a safe environment. everything was photographed ps the pool is very small"