Vignette Collection Casa da Companhia

"So much to like about this hotel. Full of character and very luxurious. Stand out points: - the quality of the rooms and public areas is high. Extreme thread count in the linen, and lots of good details in everything. Quality everywhere from port at checkin, to food quality (breakfast is really excellent), to the small (but excellently equipped) gym - the pool (inside and outside) are great for a boutique hotel. The hotel was full, and both pools had available beds at all time. The roof pool is shaded from 4-5pm in summer - but great for relaxing amidst city tourism - the staff are the magic ingredient. Everyone, but especially the breakfast team, are so warm and friendly. Anything to worry about? - Oddly our room had no windows (as such). There was a skylight in the bathroom and a skylight to an enclosed garden behind a window. Despite this, somehow there were some ventilation/kitchen smells getting into the room. - A problem in Portugal as a whole, but food requirements are really not well respected. Food came with ingredients not shown on the menu (vegetarian on menu, with meat in reality), or with random extra meat, or with ingredients specifically removed left in. It happened so often it became bizarre. It's not just a problem at this hotel (also many restaurants), but I would expect an IHG Group hotel to have some processes for this. Despite these quirks, I would recommend. Run das Flores is v v central but quite touristy itself. Don't be put off by the tourist shops surrounding - the city is small, and you are well located here."

"A family stay in August which exceeded all expectations. From the moment of arrival to our final day of departure, the team could not do enough for us. The attention to detail, the service at every meal, every interaction and every request was 10/10. Our suite was perfectly sized for a family of 3, the daily turndown service was excellent with water and toiletries restocked daily. The rooftop pool was the perfect size for our little one to practise her swimming skills and she was treated like a princess for her whole stay! The spa facilities were good and I’d highly recommend a facial. The hotel is a perfect oasis of calm in a hot, busy city."

"Casa da Companhia is a beautiful boutique hotel with a high level of service. Once you get used to the two building set up, you can appreciate the rooftop pool as well as the indoor pool. They are very friendly to kosher travelers and accommodated all of our dietary needs. The rooms are very spacious and well maintained. You should note that Ubers cannot drive up to the hotel, so the bellman will help you take your luggage down an alley to a pickup spot. I would recommend waking up early to enjoy their breakfast."