"How fortunate we felt staying at the GA Palace Hotel, where the staff are amazingly warm and kind. I can truly say that the staff really makes the difference in this award-winning hotel!! Your staff always were accommodating and helpful during our stay, we have felt very cared for during our visit to Porto Portugal.
The reception desk was incredibly efficient at check-in and there are 2 mid-sized elevators that whisk you quickly to your floor. Our third floor room was spacious and stylish, it had all the amenities of home (hot water kettle, coffee maker, beverage station, mini fridge, high quality linens, etc) and was so incredibly quiet, I rarely heard hallway noise.
Temperature control was via an electronic thermostat that allowed for precise room comfort setting. The air conditioner was efficient and quiet and blackout curtains, ceiling to floor, allowed for very dark sleeping conditions.
The beds were incredibly comfortable, my friend loved the extra comforter she put on her bed since she sleeps better in a cooler room. Numerous pillow choices made it possible to support good restful sleep.
The ~50 inch Samsung TV was disguised as a mirror and it offered all the streaming options like Netflix and Amazon Prime Video and the ability to add Apps. We watched a few movies and TV shows while in Porto and this TV functioned flawlessly during our visit.
And now for the best part of my review--The Food!! Our breakfasts were really out of this world! We were quickly ushered into the restaurant every morning by cheerful staff, drink orders taken, and then we could help ourselves to the most sumptuous choices for breakfast! It truly was a delightful way to start our day! There were wonderful hot dishes (scrambled eggs, bacon, gorgeous Portugese sausages, mushrooms and baked beans), a bread station with automatic toaster and sliced breads and rolls, cold options included many sliced meats and cheeses, and hard boiled eggs. On a center serving island there were many types of prepared and whole fruits, cold cereal and seed assortments, honey and jelly, yogurt and fruit parfaits and last, but certainly not least were the wide selection of Portuguese pastries. The Pastel de Nata pastry were lovely and you could sample the pastry assortment to your heart's content!
You could also request cooked to order Eggs Benedict with Hollandaise sauce or an omelet cooked to order. I so enjoyed the chef's creations, the presentation was beautiful and in all honesty, if you did not find something good to eat for breakfast, well that's on you!
We had dinner one evening in the dining room, we both ordered fish & shellfish options and the food was excellent. We also ordered room service a couple evenings, staying with their pasta dishes and Caprese Salad and they were very good as well. I give high praise to the chefs, kitchen help and wait staff, they all did their jobs so well! Please know it was a joy to eat the food you had prepared and served to us daily during our visit to Porto!
This visit to Porto and the GA Palace Hotel has been exceptional and truly special. Thanks to your staff for their many kindnesses and how they went out of their way to be helpful. Overall, it is easy to see why the GA Palace Hotel has earned its Michelin award winning reputation!"
