Portus Cale Hotel

"We arrived late at night and the lady on reception made us feel so welcome, she chatted to us and told us about the area and how to get to the city and the main attractions and gave us a map. We took our luggage to our room which was absolutely beautiful and a good size with a t.v. which we did not use, kettle, tea and coffee, if you want milk just aske at reception, and spotlessly clean. There is a mini bar too. We then went back down to the lounge area/bar which was so comfortable and had a drink there, the lady serving was really nice even though she was rushed off her feet with room service. I have never felt so welcome or relaxed in a hotel before and I have travelled a lot in my years."

"Pros- nice clean hotel, friendly staff, hotel prices are reasonable, McDonald's just down the road (handy if you have kids) coffee shop right next door and walking distance to public transport Cons - in no way is this hotel central, it is way too far to walk into the city. Not alot of places to eat close to the hotel so maybe eat before returning in the evening. The breakfast is fairly poor tasting and not appetising Looking at all, we had the tea coffee and toast which was fine. I wouldn't stay here again as it just was not convenient to anywhere without a taxi or an uber."

"We stayed at Portus Cale Hotel as one of the choices from Jet2 Holidays. We stayed in room 111 on the 1st floor. Room was lovely and big, clean and modern bathroom, with toiletries on the wall and good hairdryer. Very comfy beds with aircon, which we actually turned off, as was just right for us without it. Dressing table with mirror and sockets next to it, full length mirrored wardrobes. Free safe in the wardrobe. Mini bar, we didn’t use this, for example small bottle of water €2.50, when water from local supermarket was 50 cents. There are no usb plug points so remember to take your own travel adapters. As has been mentioned before no milk cartons in the room, although coffee and tea bags, so get a carton from supermarket if required. Bar on the ground floor with lounge and TV. Bar service good with good selection of alcoholic drinks. Breakfast was more than adequate, covered cereals, breads and jams, cheese and meats, yoghurts, various fruits, bacon, sausage, variety of egg. If you are a big tea drinker then perhaps you will want to take your own tea bags. All staff were excellent, fluent in English, very helpful on reception, helping us with our excursions. The only negative to this hotel was the location to the main sights and City centre. It was at most a 15min walk to the Metro which was very very easy to buy tickets, and there were frequent trains in and out of the centre. Very cheap I think approx £2.50 to get into the centre, which we used 9 times. It was a very safe area, although it was a quiet area, there wasn’t much going on, a cafe next door and a restaurant a couple of doors down, so no where else really to eat in an evening, so we made sure we ate in the city centre before we came back. On one of our days we used the Grayline - Blue - sightseeing bus, which as well as us seeing the sights, also doubled up as our transport there and back to the hotel. Tickets bought from the reception desk in cash only. Bus stop very close by near the Crowne Plaza Hotel. Don’t forget compulsory tourist tax. For our 3 night stay it was €18 for the 2 of us. Had to be paid by cash I would definitely no hesitation in recommending staying here. But if you have mobility issues then due to the location you would need to get Taxi/Ubers."