"I have given this Suite Hotel 5 stars. We booked a budget friendly break to Madeira and it was one of the cheapest available. We were not disappointed.
First I want to mention the hospitality from the staff and front desk. We were warmly welcomed by Renato with a glass of wine and he did everything possible to help us during our stay finding out all the information. If he didn't find it out then he would call us later. Mr Roberto and Fatima were wonderful in the breakfast room, there was a buffet but some items were cooked to order from a menu ( omelette and crepes). Fantastic local produce on offer, passionfruit banana, orange tomato, melon, salmon, mackerel, yogurts, pasteis da nata ( egg tarts). It was really wonderful and staff were so attentive to us. we got a breakfast bag on the last morning that would be enough to feed an army. Thank you so much guys.
After reading the reviews we asked for a quiet room and the room layout was great, spacious so clean thanks to our wonderful cleaner Raquel, plenty of towels, beach towels for pool also provided. Small kitchen and microwave. Security box provided at no extra cost.
The rooftop pool with jacuzzi and solarium was lovely and I loved the early afternoon period when there was no one there, it become busy with people coming in from hikes after 4. Loads of nationalities, British Isles and Eire, German, Finnish, Italians, a very nice mix with absolutely no trouble and no sunbed wars.
Location wise very good, on the outskirts of the old town, 25 mins walk to Cathedral. Bus 1 and 2 go past at end of the road ( 2 euro and 5 cent for ticket). You can also walk to Lido area which is nice and picturesque. We were budget travellers so we ate in Portuguese restaurants like Pao de Lo in town and Baracuda beside Pingo Doce supermarket (- beautiful prawns, cuttle fish and so reasonable with great service). Tip: book the front 2 seats for a romantic view! The Pingo Doce is a 5-10 min walk and great for stocking up on fruit, bread, cheeses. There is a restaurant beside the hotel that has parrots!
We booked some tours from Madeira 4 U tours on the right as you walk into town, very reasonable and Joanna in there will advise you on all that is available. We used a Bolt transfer from airport as airport bus wasn't running at that time. Approx 21 euro
My only suggestion was that rooms should have a coffee machine but that is because I am an absolute coffee addict!
I would absolutely recommend this hotel, clean, comfy, friendly and great value for money. I would also like to say hello to the staff and my Finnish friends that I met when I was there!"
