Four Views Baia

"The hotel itself it’s good, and some of the staff are lovely. The spa is really good, even though it can get busy in the evening but still nice. However, the rooms are slightly small and the balcony (well I would not call that a balcony) it’s more like a very dark corridor, and claustrophobic feeling if I’m honest. The cleanliness could improve immensely as our bathroom was’t cleaned properly the whole 5 days we were there, and our bed wasn’t properly made. Basically it was just the top sheet being pulled to the top. By the way we were staying at the deluxe room 1014 on the 10th floor. "

"We had such a lovely stay at this hotel and are really happy that we chose it for our trip. We especially want to say a big thank you to Patricia, Alirio and Daniel. They were always so kind, friendly and genuinely willing to help with anything we needed. You could really feel that they cared about making our stay a good one, and that meant a lot to us. Thanks to them and the whole team, we felt very welcome and comfortable throughout our stay. It’s amazing how much a few kind and helpful people can change your whole experience. We are leaving very happy and with lots of great memories. We enjoyed our stay so much that we would definitely love to come back one day. Thank you, Patricia, Alirio and Daniel, for making our stay even more special! 517,518,519 🌸"

"Just returned from a week’s holiday in Funchal, this hotel is central but on a hill. The hotel is well maintained and has comfortable bedrooms and lounge / bar facilities. It is a very international hotel with lots of visitors from different places in Europe. Our room was very good, the beds are comfortable with a choice of pillows. The bathroom is good with shower over bath and good wardrobe space. The only drawback is the very small balcony! I really don’t understand why they have designed them in this manner and it’s the one thing that makes me think about looking at other hotels if we return. The restaurant however could persuade me to return! The quality and choice of food on offer at breakfast and in the evening is exceptional. We took the half board with drinks option and enjoyed local wine and beer with our meal along with a bottle of water. The waiting staff are lovely, very friendly, interested in your day and will offer to remove plates as and when you are finished a meal. The range of meals available suits all diets. There is a young lady who works on a desk next to reception, she was very helpful with any questions we had. The same can’t be said for reception staff who would shut down your question with a response before you even finished the sentence. They are the only staff who were unfriendly. The spa facilities were great with helpful staff and the pool bar area was lovely with lots of comfortable seats and friendly staff. The pool area, beds etc are comfortable, the pool patio area however could be slippy if wet and there were a couple of tumbles when we were there. Overall this is a fabulous hotel with lovely extra interior design features which enhanced it. Getting into town is not too bad when you find the right path so really good to be so close to Funchal centre but far enough away. We will return to Madeira but would look to try and get a room with a bigger balcony!"