Eira do Serrado Hotel & Spa

"Hotel has Stunning panoramic views with quality traditional food, with good portions, especially the steak and skewers. It is close to trails and a viewpoint, ideal for nature lovers. A calm place, isolated from the hustle and bustle of Funchal. It has nice spa with indoor pool and jacuzzi. There is nothing closer apart from a cafe and mini supermarket next door. The breakfast was included with was adequate as standard full breakfast with hot drinks juices, selection of bread, fruits, cakes and cereals. Hot food like diff types of egg , beans, mushroom , bacon and sausage. No omelettes. Dinner should be prebooked for timings and has Good selctions in veg and non veg with very good portions and good value . Hotel is at a tricky place , driving from Funchal up the mountains. Rooms are spavious taxand very clean and housekeeping had been great and prompt. We loved the place and the staff very friendly. Hotel Looks Needing a make over to very modern look but considering its Location it is perfect to Make you feel Like living in heart of nature."

"Tat being sold in the shop… have the cheek to charge €1 per person to use the toilets only for there to be toilet paper all over the floor, hand towels empty and the hand blower out of action… don’t mind a small fee if things are okay but this was daylight robbery… everywhere else in Madeira we were charged €.50c to us facilities.. easy to say avoid but they’ve got it sewn up and will rip you off!"

"Swimming pool a paddling pool definitely not a full length to swim hotel no entertainment do not exchange currency Internet having to sign in everytime you leave your room it's just a hotel to only stay a night or two. Bad experience all there bothered about is the weddings they have no shuttle operating also rubbish bus service its beyond me how this hotel is called a holiday never again o I reported to my holiday company and all they could do was lie to them couldn't wait to be back home what a nightmare and that's the truth also was told to go to funchal to book trips out. Cafe on site expensive this hotel should take into account not everyone has a car wish I had never booked all it did was upset me and my friend"