Duplo Charme Boutique Hotel

"Great location and a decent breakfast. A wider selection of fresh vegetables and salads would make it even better. The housekeeping staff looked after us very well throughout our stay. Diego at reception always welcomed us with a big smile and was extremely helpful. Thank you, Diego, for making our stay so pleasant!"

"Its a small hotel but offers everything you need. Staff was polite, everything was clean, breakfast is okay. Metro station is 5 min away, same as stop for famous tram n28. There is no parking, but staff suggested underground parking in 10 min walking distance"

"I do not recommend! I had the most unpleasant experience at this hotel. The room they provided us was so small that you couldn't even open your suitcase, and to go to the bathroom, you had to squeeze through the narrow passage between the bed and the wall. On the Booking app, the pictures of this room were different, and the room appeared much larger and more spacious. Communication with the hotel staff was extremely difficult, faulty, and in a very offensive tone. After several discussions that led nowhere, we gave up having any further arguments and decided to leave the hotel. In addition to the room charge, we also paid a city tax of 4€/day, money which we didn't get back. Booking did not intervene much and left the hotel staff to do as they pleased, which greatly disappointed me, considering that I am a genius client, have used the app for a long time, and received no support at all. Plus, this is my first experience of this kind. A very disappointing experience that ruined our vacation mood and resulted in extra money spent for services we didn’t benefit from at all."