NAU Morgado Golf and Country Club

"Asked to upgrade my summer special to one with a buggy because of an injury, and was told that would be 50 when the difference was 13, when I said that didn’t seem fair was told she could charge 55 instead, complete lack of empathy and realisation we have many alternatives"

"We stayed at NAU Morgado Golf & Country Club for our 10-year vow renewal celebration, together with our family and friends, and overall we had a wonderful experience. Our arrival didn't start exactly as planned. Some of our rooms were not ready at the agreed check-in time, and there was also a mix-up with one of the bed configurations. Naturally, this was disappointing, especially with such an important weekend ahead. However, what really impressed us was the way the hotel handled the situation. After contacting the hotel, we received a sincere apology almost immediately from both the sales team and the reception manager. They took our concerns seriously, communicated openly with us and made every effort to ensure that the remainder of our stay went smoothly. The following day, all of our guests were able to check in on time, every room had been carefully prepared according to our requests, and the reception team even helped us place the welcome gifts in each guest's room while we were away celebrating. To make up for the difficult start, the hotel surprised us with a beautiful welcome gesture in our room, including delicious local treats, a bottle of Port wine and a lovely romantic decoration on the bed with rose petals and a heart saying "10 Years of Love." It was such a thoughtful surprise and showed that they genuinely cared about making our special weekend memorable. Throughout our stay, every member of staff we encountered was friendly, professional and eager to help. Nothing ever seemed too much trouble. The hotel itself is peaceful and surrounded by stunning golf courses. The rooms are spacious, the swimming pools are lovely, and it is an ideal place to relax while still being within easy driving distance of the Algarve's beautiful beaches and towns. A special thank you to Carolina, Andreia, Diogo, Luis and the entire reception team for all their help before and during our stay. Organising a group event abroad can be stressful, but thanks to their dedication and professionalism, everything came together beautifully. We left with wonderful memories and would happily recommend NAU Morgado Golf & Country Club to anyone looking for a relaxing stay or a venue for a special celebration."

"Currently here on a 4 night stay. The room is a great size and the facilities are as advertised. Not sure if I was fortunate to get a room overlooking the course with a balcony but it's quite nice. Massive shower, loads of room space, small fridge, ample wardrobe space, Nespresso machine with 2 capsules (additional fee for more), kettle, bottle of water, complimentary toiletries and a free room safe. Part of a package that includes golf, hotel and semi-inclusive, which is breakfast, dinner and select drinks after 5pm. I didn't check the list of inclusions and was surprised when I switched the beer from a larger to an IPA, only to be told it wasn't on the list 😕 Both breakfast and dinner were great with a wide selection of food items to suit most palettes (although I can't speak for those of you with certain dietary requirements). I believe they did a mexican themes last night which was lovely. All the staff are friendly and accommodating from reception, bar and on course team. It really is a golf hotel, with little else to do other than sunbathe and use the pool, which was cold (April 29th) but worth it just to look over the course and get a nice picture. I booked a car from Faro costing about £80 ( cheaper than getting door to door transfer service) for 5 days and used it to pop into Portamao which is about 20mins drive, for both lunch items (put in fridge but it's not a large fridge) and a look round the town, so definitely worth doing as there is not much else in the vicinity. I am however sitting here listening to a solo singer in the bar with a few other guests which is quite pleasant. For me, as a solo traveller I really enjoyed the whole duration of my stay. I imagine with a group it would also be inviting for those who would want a more reserved experience."