Aqualuz Lagos by The Editory

"Very disappointed. It’s four star hotel but defo not. Card would not work entering apartment, and when it did it wouldn’t turn on lights. Safety deposit box would work every now and again but then stopped. When we rang reception no answer on all occasions. Walked to reception but no one there but the receptionist. The receptionist got it sorted but it was a part of my holiday I didn’t want to wait in for maintenance. Every minute of my holiday is precious. Smell of dirty mop at the breakfast area bad 🙈 1 small bar of soap, very little toiletries. No coffee/ tea etc . On this occasion it was very disappointing 🙈. This is not a four star hotel"

"First impressions are good, a smart reception and lounge area, helpful reception but rating this 4 star is too much. First the good points: great location, handy for the town , restaurants etc. plenty of sunbeds, pool kept clean ( but it’s not heated) decent breakfast and eating area is kept clean with friendly staff ( note that there is rarely any daily variety so it can feel limited after a time) Our bed was comfortable Negative points : No restaurant, just a soulless snack bar with a canteen feel furniture in apartments was badly chipped and careworn maintenance is poor, our bath leaked, the front door wouldn’t close properly, no kitchen sink plug ( so not easy dishwashing) Fridge had shelf missing Kitchen inventory was lacking - no teaspoons, corkscrew, wine glasses etc Outside light and corridor lights didn’t work All of above were eventually rectified- except the lighting which was still off at the end of our 3 week holiday Cleaning was superficial, towels & linen changed & rubbish bin emptied but only a swish of the mop as far as cleaning was concerned The endless jazz music played from 8am to about 22.30 ! Loud enough to permeate our apartment and veranda - no such thing as quiet time When the upstairs apartment garden watering system came on , our veranda was flooded. We reported it 3 times and eventually we had to repack our belongings and were moved to another apartment ( which was disruptive … thought they would just fix the watering!) We wouldn’t return, it’s run in a reactive “ on a shoestring “ way. Great shame, it has huge potential and it’s in a great location"

"My wife and I have just returned from 10 days break at the Aqualuz. Very nice hotel . We stayed in a 1 bedroom premium apartment overlooking the swimming pool on the 4th Floor. Around 15 mins walk into town, 20 mins to a beach, quite hard work in the heat . Staff very friendly and professional. Especially Carla at reception. Pool looks great but is actually very cold , probably because it is very deep in parts. Breakfast buffet was good with plenty of choice. Some people have commented it is very repetitive but what else could you add? Bacon, Eggs , Sausage, Fried vegetables, yogurts , fruit , Portuguese cakes etc, Breads , Jams etc. All in a nice atmosphere. Lagos is a lovely place to stay. Pleasure to walk into town at night , so many bars and restaurants to chose from. Very European clientele which suites us, if you want the Red Lion pub and more party areas etc go to Albuferia or similar. Would stay again."