Pestana Dom Joao II

"The hotel's strong points are its location, easy access to the beach, and the friendliness of the staff, with special mention to the ladies at the front office. On the contrary, the two front office gentlemen leave something to be desired in terms of friendliness and availability to resolve any issue. The hotel deserves a renovation because the walkways in the common areas of the floors are full of stains, the bathroom doors are broken, the bathroom has a bidet, which is unjustified for circulation in the bathroom, and even the bathtub should be replaced by a shower base for the safety of the guests. The bathtub sealant has moisture. It is a 4-star hotel from the Pestana Group, but it falls short of being 4 stars."

"Unhappy with our stay…pools are cold and not heated, not child friendly or stroller friendly have to carry our baby or find someone to help with the stroller throughout the hotel, amenities are very poor, room service menu is below average,, coffee tastes terrible had to order coffee from outside.. not like the images.. only has a beach view but we pay extra for using sunbeds,, hostesses aren’t friendly or hospitable at all,, won’t come again for sure"

"Just had a 4 night stay here with friends. Great location right on the beach, next to the boardwalk within easy reach of Alvor village. Rooms are nothing fancy, but clean and comfortable, with air con thankfully as we were here during some very warm weather. The staff are very helpful and friendly. The pool has plenty of sunbeds available with plenty of shade under the trees or parasols. There is a gate which leads out to the beach and boardwalk. The pool bar has a great choice and is very reasonably priced - especially during happy hour (4-6pm) when all drinks are 30% off. Breakfast is plentiful. The queue for the omelette station can get quite long, but the omelettes are delicious so it’s worth the wait. The only thing I would say is that the hotel could do with a little refresh here and there. The carpet on the stairs is long overdue replacing for example but it’s an excellent location and lovely staff. I would stay here again."